RILEY JOHNSON
Copperas Cove,Texas
Summary
Experienced in heavy equipment operations, continuously expanding knowledge and skills since entering at an entry-level position. Proficient in operating various machinery and eager to enhance expertise. Gained comprehensive knowledge of all equipment types and developed teamwork and problem-solving abilities. Prioritizes safety while operating machines and ensuring a secure environment. Consistently meets deadlines by efficiently preparing orders and excels in customer service.
Overview
3
3
years of professional experience
Work History
Yard Associate
Texas First Rentals
02.2024 - Current
- Contributed to company growth by consistently meeting or exceeding performance goals in the yard operations area.
- Enhanced yard efficiency by maintaining a well-organized and clean work environment.
- Expedited order processing times by effectively prioritizing tasks based on urgency or other factors determined by management.
- Participated in regular training sessions to stay updated on industry standards and best practices.
- Provided excellent customer service in-person at the yard.
- Streamlined loading and unloading processes by coordinating with team members and using appropriate equipment.
- Increased customer satisfaction by providing timely assistance and resolving issues professionally.
- Assisted in training new employees on company procedures, safety protocols, and equipment operation as needed.
- Collaborated with team members to complete daily tasks efficiently, promoting a positive work atmosphere.
Shop Technician
EquipmentShare
11.2023 - 01.2024
- Inspected machines that would come in off of rent
- Performed small repairs on the equipment that needed to be done
- Worked with co workers to figure out problems that needed to be fixed
- Contributed to a safer work environment by consistently following safety protocols and procedures.
- Repaired parts, components and assemblies to correct malfunctions.
- Efficiently managed multiple tasks, ensuring all projects were completed on time without compromising quality.
- Reduced equipment downtime through regular maintenance and prompt troubleshooting.
- Maintained accurate records of repair work completed, enabling efficient tracking of equipment history and warranty information.
Shift Leader
SUBWAY®Restaurants
01.2022 - 11.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Education
High School - undefined
Copperas Cove High School
Copperas Cove, TX01.2022
Skills
- Heavy Equipment Operation
- Problem resolution
- Small repairs
- Customer service
- Loading and unloading
- Yard maintenance
- Storage space utilization
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Customer relationships
Timeline
Yard Associate
Texas First Rentals
02.2024 - Current
Shop Technician
EquipmentShare
11.2023 - 01.2024
Shift Leader
SUBWAY®Restaurants
01.2022 - 11.2023
High School - undefined
Copperas Cove High School