Riley Jones
Newport News,VA
Summary
Dynamic leader and problem-solver, enhancing customer experiences and spearheading special projects. Skilled in team collaboration, leadership, and staff development, with a knack for multitasking and a fast learning curve. Achieved exceptional outcomes by leveraging management and verbal communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant
Sodexo USA
Ashland, VA
03.2023 - Current
- Volunteered to help with special projects of varying degrees of complexity
- Orchestrated positive customer experiences by overseeing every area of operations
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Small Business Owner
Anima Body and candles
Chesterfield, VA
07.2021 - Current
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability
- Researched similar businesses to determine competitive advantages
- Set pricing structures according to market analytics and emerging trends
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
Teacher
The Goddard School For Early Childhood Development
Midlothian, VA
03.2024 - 02.2025
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Kitchen Manager
Chipotle
Staunton, VA
12.2022 - 02.2024
- Trained employees on cooking techniques, safety standards and performance strategies
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry
- Oversaw food preparation, production and presentation according to quality standards
Education
Nursing -
ECPI
12.2025
Marketing -
Cornell University
Nursing -
Mary Baldwin University
Staunton, VASkills
- Ability To Multitask
- Customer Service
- Team Collaboration and Leadership
- Staff Training and Development
- Verbal and Written Communication
- Management
- Problem-Solving
- Product and Service Knowledge
- File and record keeping
- Fast learner
Certification
- ServSafe
- CPR Certification
Timeline
Teacher
The Goddard School For Early Childhood Development
03.2024 - 02.2025
Assistant
Sodexo USA
03.2023 - Current
Kitchen Manager
Chipotle
12.2022 - 02.2024
Small Business Owner
Anima Body and candles
07.2021 - Current
- ServSafe
- CPR Certification
Nursing -
ECPI
Marketing -
Cornell University
Nursing -
Mary Baldwin University
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