Riley Jordan
Las Vegas,NV
Summary
Resourceful professional in tactical operations leadership with a proven track record of high productivity and efficient task completion. Expertise in strategic planning, crisis management, and team leadership drives successful mission outcomes. Strong critical thinking and communication skills enhance problem-solving and collaboration efforts.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Squad Leader
Nevada Army National Guard
Las Vegas, Nevada
11.2022 - Current
- Led team drills to enhance operational readiness and tactical skills.
- Developed training plans to improve individual soldier performance and teamwork.
- Coordinated logistics for equipment and supply distribution during training exercises.
- Mentored junior soldiers, fostering leadership skills and personal development.
- Oversaw safety protocols to ensure compliance during field operations and training.
- Oversaw daily command of squad, demonstrating strong moral character, intellect, and respect.
Sales Associate
Globe Life And Accident Insurance Company
Las Vegas, Nevada
03.2024 - 12.2025
- Assisted clients in understanding insurance products and benefits.
- Processed policy applications accurately and efficiently.
- Addressed client inquiries and resolved issues promptly.
- Collaborated with team members to improve service delivery.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
Sales Associate
Supreme Concepts
Las Vegas, Nevada
02.2025 - 05.2025
- Assisted clients in understanding insurance products and benefits.
- Conducted follow-up calls to ensure customer satisfaction.
- Addressed client inquiries and resolved issues promptly.
- Described merchandise and explained use, operation and care.
- Tracked sales performance metrics to identify trends in market place.
Shift Leader
Taco Bell
Las Vegas, Nevada
05.2021 - 11.2023
- Supervised team members during high-volume service periods.
- Trained new employees on company procedures and customer service standards.
- Managed inventory levels and ensured stock availability for daily operations.
- Resolved customer complaints swiftly to maintain satisfaction levels.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
High School Diploma -
Desert Oasis Highschool
Las Vegas, NV09-2022
Skills
- Team leadership
- Tactical planning
- Customer relationship management
- Inventory management
- Effective communication
- Conflict resolution
Affiliations
- I play over 30 Instruments
- I enjoy reading
- Obsessive about kinesiology
- Love hiking
Languages
English
Full Professional
Accomplishments
- Earned an AAM 5 months into my army career
- Earned multiple coins from reputable people
- Taught over 200 soldiers as a specialist
Certification
- Adult CPR/AED 5/4/25
- Applied Suicide Intervention Skills Training 2/21/25
- Combat Terrain Information Systems 6/14/25
Timeline
Sales Associate
Supreme Concepts
02.2025 - 05.2025
Sales Associate
Globe Life And Accident Insurance Company
03.2024 - 12.2025
Squad Leader
Nevada Army National Guard
11.2022 - Current
Shift Leader
Taco Bell
05.2021 - 11.2023
High School Diploma -
Desert Oasis Highschool
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