Summary
Overview
Work History
Education
Activities
References
Timeline
Generic

Riley Kalinowski

Richland,MI

Summary

Highly motivated and hardworking individual with strong communication and problem-solving skills. Eager to apply knowledge and learn new skills in a professional setting to contribute effectively to organizational goals. Adaptable team player with a commitment to continuous improvement and achieving results.

Overview

19
19
years of professional experience

Work History

Server / Hostess

Pure Mex
07.2019 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Served food and beverages promptly with focused attention to customer needs.

Shift Supervisor

Camp Bow Wow
05.2023 - 08.2023
  • Demonstrated leadership and organizational skills as shift supervisor.
  • Oversaw daily operations with staff of 6 and ensured well-being of all animals in our care.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Shift Lead

Camp Bow Wow
10.2022 - 05.2023
  • Maintained clean and organized work environment, ensuring safety standards were met consistently.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Helped store management meet standards of service and quality in daily operations.
  • Trained and mentored new employees to maximize team performance.

Camp Counselor

Camp Bow Wow
11.2019 - 10.2022
  • Improved customer satisfaction by providing compassionate and efficient grooming services for various dog breeds.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.

Grocery Store Bagger and Stocker

Harding's
07.2016 - 08.2018
  • Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.
  • Assisted in maintaining clean store environment for pleasant shopping experience.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Assisted with backroom duties by unloading deliveries and stocking shelves.

Corn Detasseler

Various
07.2015 - 08.2018
  • Exhibited adaptability in adjusting to varied field sizes, plant heights, and row lengths during detasseling season.
  • Demonstrated strong physical stamina, consistently meeting demands of long hours spent walking and reaching for tassels in various weather conditions.

Mission Trip Volunteer

Gracespring Bible Church
06.2014 - 06.2014
  • Collaborated with team of 10 individuals to renovate and restore residence that had been damaged by fire.

Dance Performer

Quinn School Of Irish Dance
03.2005 - 03.2013
  • Participated in community outreach and provided cultural education at various schools and nursing homes by performing traditional Irish dance routines.

Education

Bachelor of Science - Natural Resources Management

Grand Valley State University
Allendale, MI
04.2023

Early / Middle College Program -

Kalamazoo Valley Community College
Kalamazoo
04.2019

High School Diploma -

Gull Lake High School
Richland, MI
01.2017

Activities

  • Performed for Disney Performing Arts Company, 2016
  • Kalamazoo Junior Symphony Orchestra, 2014-2015
  • Quinn School of Irish Dance, 2005-2013

References

  • Fredy Gomez, Manager at Pure Mex and Pure Mex Tacos and Tequila, (989) 714-8562
  • Alicia Offringa, Manager at Camp Bow Wow, (616) 890-2970, hudsonville@campbowwow.com

Timeline

Shift Supervisor

Camp Bow Wow
05.2023 - 08.2023

Shift Lead

Camp Bow Wow
10.2022 - 05.2023

Camp Counselor

Camp Bow Wow
11.2019 - 10.2022

Server / Hostess

Pure Mex
07.2019 - Current

Grocery Store Bagger and Stocker

Harding's
07.2016 - 08.2018

Corn Detasseler

Various
07.2015 - 08.2018

Mission Trip Volunteer

Gracespring Bible Church
06.2014 - 06.2014

Dance Performer

Quinn School Of Irish Dance
03.2005 - 03.2013

Bachelor of Science - Natural Resources Management

Grand Valley State University

Early / Middle College Program -

Kalamazoo Valley Community College

High School Diploma -

Gull Lake High School

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Riley Kalinowski