Summary
Overview
Work History
Education
Skills
VOLUNTEERING
Certification
Affiliations
References
Timeline
Generic

Riley K. Bain

Bethany Beach,DE

Summary

Hardworking Accounting and Management student with experience leading daily operations, managing inventory, and working with diverse groups. Recognized for being detail-oriented, quick to learn, and adaptable in fast-paced environments. Brings a strong work ethic, excellent organizational skills, and a practical, problem-solving mindset. Committed to applying leadership and analytical strengths in a role focused on continuous learning and helping others succeed.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Manager & On-Call Owner

Maureen's Ice Cream & Coffee
Bethany Beach, USA
05.2018 - Current
  • Oversaw daily business operations as interim owner during ownership absences.
  • Analyzed sales trends to forecast ordering needs and minimize waste.
  • Trained and mentored staff on customer service techniques and product knowledge.
  • Managed team of 20+ employees by setting objectives and monitoring performance.
  • Delivered exceptional customer service to over 200 guests daily, resolving concerns promptly.
  • Cultivated relationships with 15+ local business owners to enhance collaboration opportunities.
  • Established strong vendor partnerships for efficient supply chain management.
  • Created marketing campaigns to attract new customers and boost brand visibility.

Education

Bachelor of Science in Business Administration - Double Major in Accounting and Management

East Carolina University
Greenville, NC
05.2026

Skills

  • Microsoft Office Suite
  • Conversational French
  • Strategic inventory management
  • Analytical problem solving
  • Leadership in teams
  • Customer engagement
  • Adobe Photoshop
  • Social media strategy

VOLUNTEERING

Pirate Chapter of Ducks Unlimited, Greenville, NC

Member & Incoming Sponsorship Chair

January 2025 to Current

-  Elected by peers to Sponsorship Chair; responsible for donor outreach, partnership development, and budget tracking

-  Chapter recognized as a “Gold All-American Chapter” at the Ducks Unlimited 2025 Third Term Leadership Summit

-  Supported planning and execution of annual fundraising banquet with over 700 attendees, helping raise $190,000+ for waterfowl conservation

-  Managed raffle documentation and coordination with Carolina Caliber for prize fulfillment

-  Represented the organization during live auctions by showcasing items to hundreds of attendees

American Red Cross, Greenville, NC

Student Volunteer 

September 2024 to Current

-  Began as a class project and evolved into a consistent, self-directed volunteer commitment

-  Assist with organizing campus events and managing donor data

-  Conduct in-person outreach and recruitment to increase donor participation

Certification

  • Certified Personal Trainer (American Council on Exercise)
  • CPR/AED (ResusciTech)
  • PADI Open Water Diver
  • Strategic Thinking & Interpersonal Communication (LinkedIn Learning)

Affiliations

  • Fitness
  • Hands-on projects (currently assisting with a home remodel)
  • Recreational fishing
  • Applying creative thinking to develop practical solutions in everyday situations

References

References available upon request.

Timeline

Senior Manager & On-Call Owner

Maureen's Ice Cream & Coffee
05.2018 - Current

Bachelor of Science in Business Administration - Double Major in Accounting and Management

East Carolina University

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