Summary
Overview
Work History
Education
Skills
Assistant travel softball coach
Timeline
Generic

Riley Kerkeles

Gotha,FL

Summary

Proactive Lifeguard and Team Member with strong first responder skills in First Aid and CPR, ensuring swimmer safety and facility cleanliness. Skilled in customer service, equipment maintenance, and team coordination. Bringing excellent communication, problem-solving aptitude, and a commitment to enhancing guest experiences and operational efficiency. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Lifeguard

Disneyworld
08.2022 - 12.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Improved team coordination with structured communication drills.

Team Member

Chick-fil-A
08.2020 - 08.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, reducing wait times for customers.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Education

Bachelor of Arts - Criminal Justice

University of Fort Lauderdale
Fort Lauderdale
08.2026

Skills

  • Strong communicator
  • Effective problem-solver
  • Greeting guests
  • Order Taking
  • Money Handling
  • Team Collaboration
  • Phone Etiquette
  • Multitasking Abilities
  • Excellent Communication
  • Time management abilities
  • Problem-solving aptitude
  • Team building

Assistant travel softball coach

I used to play for the travel team that I now assistant coach for when it is time for softball season. I love working with them and growing the athletic skills because that was the team that got me to the college I am still going to now.

Timeline

Lifeguard

Disneyworld
08.2022 - 12.2022

Team Member

Chick-fil-A
08.2020 - 08.2022

Bachelor of Arts - Criminal Justice

University of Fort Lauderdale

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Riley Kerkeles