Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Riley Lancaster

Berlin,NJ

Summary

I am an open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges. I have leadership talents, an innovative mindset, and a focus on performance. I continuously review work to identify areas of opportunity. I am focused on enhancing workflows and procedures to maximize team success.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work History

Educator

Lululemon Athletica
Glen Mills, PA
10.2023 - Current
  • Greeted customers upon entering the store and provided assistance.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Demonstrated knowledge of store products and services.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Organized displays to attract customers and promote sales.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Processed returned merchandise according to company policies.
  • Created price tags and merchandise signs for new items.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.

Server

Little Mill Country Club
Marlton, NJ
03.2022 - 08.2023
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Provided excellent customer service to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Operated POS terminals to input orders, split bills and calculate totals.

Restaurant Hostess

Trump National Golf Club Philadelphia
Pine Hill , NJ
08.2022 - 05.2023
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Managed reservations, waitlists, and special requests for large parties.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Bachelor of Science - International Business

West Chester University of Pennsylvania
West Chester, PA
08.2023 - Current

High School Diploma -

Hammonton High School
Hammonton, NJ
06-2023

Skills

  • Prioritization and Execution
  • Project Coordination
  • Organizational Skills
  • Problem-solving aptitude
  • Continuous Improvement
  • Reliability
  • Effective customer upselling
  • Strategic Thinking
  • Excellent Communication
  • Collaborative
  • Attention to Detail
  • Excel Skills

Affiliations

  • Member of Alpha Phi Fraternity

Timeline

Educator

Lululemon Athletica
10.2023 - Current

Bachelor of Science - International Business

West Chester University of Pennsylvania
08.2023 - Current

Restaurant Hostess

Trump National Golf Club Philadelphia
08.2022 - 05.2023

Server

Little Mill Country Club
03.2022 - 08.2023

High School Diploma -

Hammonton High School

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Riley Lancaster