Riley Lightfoot
Katy,Texas
Summary
Dynamic professional with extensive experience in customer service and office management at the Disability Office. Proven ability to enhance communication and resolve issues effectively. Skilled in scheduling appointments and fostering team collaboration, ensuring a welcoming environment for all clients. Committed to delivering exceptional service and maintaining high standards in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Receptionist
Disability office
Bryan, Texas
02.2024 - Current
- Answered phone calls and assisted office staff in guiding students effectively.
- Served as primary point of contact for students, ensuring a welcoming environment.
- Facilitated communication between students and staff to address inquiries promptly.
- Managed incoming calls and directed them to appropriate staff members.
- Scheduled appointments and coordinated meeting times for staff and clients.
Bagger
Heb
Bryan, Texas
08.2023 - Current
- Ensured customers received all necessary items and resolved any inquiries promptly.
- Maintained a positive demeanor to enhance customer experience before departure.
- Assisted customers in locating products, providing solutions to any issues encountered.
Server
Condessa VIP
Katy, Texas
07.2022 - Current
- Served up to 400 attendees, ensuring needs were met throughout events.
- Managed cleanup operations during and after events to maintain organization.
- Oversaw guest interactions to enhance overall experience during events.
Intern
Williamsburg animal clinic
Katy, Texas
10.2022 - 05.2023
- Executed cage cleaning and maintenance to uphold hygiene standards.
- Conducted blood tests to assist in diagnostic procedures.
- Administered vaccines to ensure patient health and safety.
- Acquired essential skills for effective patient care during internship.
Hostess
Cheddar's Scratch Kitchen
Katy, Texas
04.2021 - 10.2022
- Function as primary point of contact, facilitating fulfillment of all guest needs.
- Managed waiting lists and communicated wait times to guests effectively.
- Greeted and seated guests promptly in a busy restaurant environment.
- Coordinated with kitchen staff to ensure smooth guest flow during peak hours.
Education
BBA - Business Management
Texas A&M Corpus Cristi
College Station, TX05-2027
Associate of Arts - Business
Blinn College
Bryan, TX12-2025
High school diploma -
Paetow High School
Katy05.2023
Skills
- Time management
- Team collaboration
- Communication skills
- Customer service
- Problem resolution
- Office management
- Telephone skills
- Front desk operations
- Scheduling appointments
- Hospitality
- Managing situations
Timeline
Receptionist
Disability office
02.2024 - Current
Bagger
Heb
08.2023 - Current
Intern
Williamsburg animal clinic
10.2022 - 05.2023
Server
Condessa VIP
07.2022 - Current
Hostess
Cheddar's Scratch Kitchen
04.2021 - 10.2022
BBA - Business Management
Texas A&M Corpus Cristi
Associate of Arts - Business
Blinn College
High school diploma -
Paetow High School