Riley Lowell
Cary,NC
Summary
Dependable Bad Daddy's successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Server
Bad Daddy's Burger Bar
09.2022 - Current
- Served 4 - 6 tables per day/night with 20+ guess at a time
- Tables turn over about 5 times for 60 to 80 customers per day/night
- Worked closely with restaurant staff to ensure orders are served in efficient manner
- Demonstrated genuine hospitality while greeting new and returning guests.
Hostess/Customer Service
Bad Daddy's Burger Bar
05.2019 - 09.2022
- Routinely supported other areas of the restaurant as requested, including answering the telephones and complete financial transactions for other staff
- Demonstrated genuine hospitality while greeting new and returning guests.
Education
Green Hope High School
Cary, NC06.2021
Skills
- Experienced customer service representative with excellent communication abilities Works well with a team to meet goals Experienced with computer systems, include Microsoft suite, and quick learner
- Table Bussing, in the restaurant industry as a hostess, busser, or even as a server, we have to clear up the tables when they customer is done with their plates and its easier to sit the next guest that come in
- Table Setting, setting up the tables and stalking everything that is on the tables so its easy access for the customers
- Food Running, as a server we having to learn all the foods on the menu and run the foods to the customers to make sure they get the right food they order
- Guest Seating, as a host we have to be kind and let the customer choose where to sit if they don't like the place they are being seated
- Memory Retention, in the restaurant industry, you have to memorize the whole menu, how certain burgers or even steaks are cook to how the customer wants them to be cooked Answering questions that the customers are going to be asking about the menu From learning the menu and learning the foods and the drinks on the menu its easier to run the foods and drinks to the customers
Timeline
Server
Bad Daddy's Burger Bar
09.2022 - Current
Hostess/Customer Service
Bad Daddy's Burger Bar
05.2019 - 09.2022
Green Hope High School
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