Riley MacPherson
Brentwood,CA
Summary
Detail oriented Retail Manager skilled in and dedicated to optimizing operations in order to create an inviting and effective atmosphere that drives foot traffic and increases conversion rate. Adept at utilizing strong problem-solving and de-escalation skills to quickly and effectively resolve issues, without compromising customer satisfaction. Experienced in managing teams and fostering a positive work environment that promotes collaboration and success.
Overview
2
2
years of professional experience
Work History
SPECIALTY SALES TEAM LEADER
Target
San Ramon, CA
06.2024 - 11.2025
- Effectively hold team members accountable for performance and provide constructive feedback
- Skilled in conducting regular performance reviews with individual team members to facilitate their growth and development
- Train new employees on company operations and expectations
- Assign roles and responsibilities based on team member strengths and sales goals
- Thoughtfully use knowledge of company products and services to recommend solutions to customers
- Collaborate with other managers and team members to complete projects in a timely and organized manner
FULFILLMENT EXPERT
Target
San Ramon, CA
11.2023 - 06.2024
- Identified and located products within the store after reading orders
- Rotated between jobs to pick items, pack items, and load pallets onto carrier trucks
- Kept an organized and clean work area
- Took inventory of merchandise to identify items needing reordering or replenishment
- Processed orders with accuracy and speed, ensuring a timely and safe delivery of goods
- Loaded and unloaded items using material handling equipment
- Maintained supplies, tools, equipment, and storage areas to ensure compliance with safety regulations
Education
HIGH SCHOOL DIPLOMA -
Liberty High School
BrentwoodSkills
- Customer Service
- Problem-Solving
- Team Leadership
- Time Management
- Flexible
- Communication
- De-escalation
- Adaptability
- Organized
- Visual Merchandising
Timeline
SPECIALTY SALES TEAM LEADER
Target
06.2024 - 11.2025
FULFILLMENT EXPERT
Target
11.2023 - 06.2024
HIGH SCHOOL DIPLOMA -
Liberty High School