Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Manager
Pet Supplies Plus
02.2022 - 07.2023
Cross-trained existing employees to maximize team agility and performance.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Controlled store inventory and reviewed cash handling and operations reports.
Completed daily paperwork and computer entry of sales data as established by management.
Created employee schedules to align coverage with forecasted demands.
Barista/Cashier
Right Path Organic Cafe
03.2021 - 06.2021
Greeted customers entering store and responded promptly to customer needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Controlled line and crowd with quick, efficient service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Cashier/Stocker
Pet Supplies Plus
03.2019 - 03.2021
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.