Riley McNew
Belleville,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Fullfillment Operations Team Lead
Target
07.2024 - Current
- Trained new employees on company policies, procedures, and best practices to facilitate their rapid integration into the team.
- Collaborated closely with other departments to streamline interdepartmental communication and improve overall organizational cohesion.
- Assisted upper management in developing long-term strategic plans for departmental growth and success.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Fulfillment Expert
Target
07.2021 - 07.2024
- Picked and packed order items.
- Greeted customers and directed to requested products.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Carried out day-day-day duties accurately and efficiently.
Crew Member
McDonald's
07.2020 - 07.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
Education
Associate of Applied Science - Pre Radiologic Technology
Southwestern Illinois College
Belleville, IL05-2026
High School Diploma -
Belleville Township West
Belleville, Illinois05.2022
Skills
- Order Accuracy
- Critical Thinking
- Order Packing and Shipping
- Excellent Communication
- Customer Service
- Time Management
Timeline
Fullfillment Operations Team Lead
Target
07.2024 - Current
Fulfillment Expert
Target
07.2021 - 07.2024
Crew Member
McDonald's
07.2020 - 07.2021
Associate of Applied Science - Pre Radiologic Technology
Southwestern Illinois College
High School Diploma -
Belleville Township West
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