Riley Mennim-Frazier
Summary
Dynamic Substance Use Client Service Practitioner with a proven track record at Placer County Adult System of Care. Expert in developing comprehensive treatment plans and crisis intervention, leveraging excellent communication and critical thinking skills. Committed to empowering clients through effective resource navigation and collaboration with multidisciplinary teams.
Overview
9
9
years of professional experience
Work History
Substance Use Client Service Practitioner
Placer County Adult System of Care
Auburn, CA
10.2025 - Current
- Provided and managed direct patient care by conducting evaluations and assessments to determine proper SUDs or Mental Health diagnosis.
- Conducted assessments with clients in correctional facilities, and connected client to appropriate level of care upon release.
- Coordinated with probation and the court system to support incarcerated clients connect to rehabilitation services as alternative sentencing.
- Worked with CDCR and coordinated clients being released from incarceration, and connecting clients to voluntary mental health and substance use treatment.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Arranged for medical, mental health, or substance abuse treatment services according to individual needs or court orders.
- Collaborated with case managers to assist clients in identifying resources for mental health treatment, substance abuse programs, domestic violence services and housing assistance.
Client Service Practitioner
Placer County Adult Systems of Care
Roseville, CA
10.2024 - 10.2025
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
- Completed written Calaim assessments to determine appropriate level of care for clients mental health and substance use
- Connected client to appropriate level of care with internal or community partners
- Certified in completing 5150 holds; developed comprehensive safety plans with clients and collaborated with emergency response agencies to ensure coordinated and effective crisis intervention.
- Facilitated group therapy for anger management for clients with co-occurring disorders.
CARE Team Counselor Intern
Sierra College
Rocklin, California
08.2024 - 05.2024
- Assisted in conducting intake assessments and providing crisis intervention services to students experiencing mental health challenges.
- Collaborated with a multi-disciplinary team to develop and implement support plans for students in need of mental health assistance.
- Facilitated workshops and psychoeducational groups on topics such as stress management, self-care, and healthy coping strategies.
- Participated in regular case consultations and contributed to the ongoing evaluation and improvement of mental health services on campus.
- Maintained accurate and confidential documentation of client interactions and progress towards treatment goals.
Family Support Specialist
Keatons Child Cancer Alliance
Roseville , California
08.2022 - 05.2023
- Provided counseling and emotional support to families facing challenges, fostering a safe and nurturing environment for growth and healing
- Collaborated with community resources and social service agencies to connect families with additional support services, ensuring comprehensive care
- Developed and implemented individualized family support plans, identifying goals and strategies to empower families to overcome barriers and achieve success
Student Support Specialist Intern
Del Oro High School
Loomis, California
08.2021 - 05.2022
- Collaborated with Student Support Specialists to organize and deliver workshops on study skills, time management, and stress management for students.
- Conducted research on best practices in student support services to contribute to the development of new student support programs.
- Maintained accurate and confidential student records and documentation in compliance with university policies and regulations.
- Contributed to the design and implementation of marketing campaigns to promote student support services and increase student engagement and participation.
Phlebotomist and Receptionist
Nevada Health Center
Carson City, Nevada
08.2018 - 06.2019
- Strong multitasker who excels in handling phone calls, coordinating with healthcare providers, and managing patient flow in a fast-paced environment
- Proficient in maintaining medical records and tracking samples, ensuring smooth operations in a busy medical facility
- Certified phlebotomist with 3+ years of experience drawing blood from patients of all ages with accuracy and compassion
- Excellent communication skills, able to explain procedures to patients, answer questions, and provide a welcoming atmosphere in both phlebotomy and receptionist roles
Phlebotomist
Diagnostic Laboratories
Reno, Nevada
06.2017 - 04.2018
- Experienced in verifying patient information, labeling and processing specimens correctly, and accurately recording data in electronic health records
- Strong communication skills in interacting with patients of all ages, providing clear instructions and maintaining a high level of professionalism
- Knowledgeable in performing quality control procedures, troubleshooting equipment issues, and participating in continuous training and education opportunities
- Proficient in venipuncture and capillary puncture techniques, ensuring accurate and efficient collection of blood specimens
Education
Masters Degree - Social Work
Sacramento State University
Sacramento 05-2024
Bachelors Degree - Social Work
Sacramento State University
Sacramento 05-2022
Skills
- Extensive DSM-5 TR knowledge
- Therapy
- Interventions
- Clinical experience
- Mental health assessments
- Risk assessments
- Case management
- Group therapy facilitation
- Documentation requirements
- Service referral coordination
- Building rapport
- Crisis intervention
- Motivational interviewing
Timeline
Substance Use Client Service Practitioner
Placer County Adult System of Care
10.2025 - Current
Client Service Practitioner
Placer County Adult Systems of Care
10.2024 - 10.2025
CARE Team Counselor Intern
Sierra College
08.2024 - 05.2024
Family Support Specialist
Keatons Child Cancer Alliance
08.2022 - 05.2023
Student Support Specialist Intern
Del Oro High School
08.2021 - 05.2022
Phlebotomist and Receptionist
Nevada Health Center
08.2018 - 06.2019
Phlebotomist
Diagnostic Laboratories
06.2017 - 04.2018
Masters Degree - Social Work
Sacramento State University
Bachelors Degree - Social Work
Sacramento State University