RILEY MONAHAN
Cedar Falls,IA
Summary
While working in retail for the last 3.5 years, I have picked up many skills, such as making sure everything in store is going smoothly; making sure projects are being finished within a specified time frame, or as soon as possible; and also how to interact with customers to make sure they leave the store feeling like it is a place they would love to continue shopping at. I also believe that having a healthy friendship with coworkers is another great thing I have picked up, as it can make work fun, and easy as well.
While interacting with the public for these last years, I’ve gained a great sense of communication, and how to effectively engage with most people.
I have also learned through this last semester, how to effectively communicate in professional, business, public, and group settings.
Overview
5
5
years of professional experience
Work History
Sales Associate
Scheels Sports
07.2024 - Current
Assist customers in locating and buying desired items.
Assisted colleagues in optimizing shelf and rack arrangements.
Collaborated with team to optimize in-store customer experience.
Team Key Holder
Dunham's Sports
04.2021 - 07.2024
- Protected security of cash, inventory and other company assets with strict adherence to company procedure
- Delivered consistent service to customers with proper staff coverage and well-trained employees
- Resolved escalated customer service issues or concerns
Laborer
Natural Plus Nursery
04.2020 - 08.2020
- Watered all plants around the nursery every day
- Went on calls planting trees for customers
- Helped customers buy plants from the nursery
Education
Bachelor - Communications
University of Northern Iowa
Cedar Falls, IAAssociate in Arts (A.A.) -
North Iowa Area Community College
Mason City, IOWA12.2023
Skills
- Effective Team Collaboration
- Strong Commitment
- Persistent Approach
- Goal-Focused
- Effective Communication
- Trustworthy Team Member
References
Travis Carrier- Previous manager
(712) 870-0396
Drew Larson- Previous manager
(641) 494-9053
Emma Beyer- Good Friend
(507) 525-4026
Timeline
Sales Associate
Scheels Sports
07.2024 - Current
Team Key Holder
Dunham's Sports
04.2021 - 07.2024
Laborer
Natural Plus Nursery
04.2020 - 08.2020
Associate in Arts (A.A.) -
North Iowa Area Community College
Bachelor - Communications
University of Northern Iowa
Similar Profiles
Rawley WilsonRawley Wilson
Retail Sales Associate at Scheels SportsRetail Sales Associate at Scheels Sports
Josh SlaubaughJosh Slaubaugh
Fishing Sales Associate at Scheels SportsFishing Sales Associate at Scheels Sports
Porter HalesPorter Hales
Bike Specialist at Scheels SportsBike Specialist at Scheels Sports
Richard RosecransRichard Rosecrans
Service Manager at Community HondaService Manager at Community Honda
Kyle WooldridgeKyle Wooldridge
Ammunition Sergeant at Iowa Army National GuardAmmunition Sergeant at Iowa Army National Guard