Riley Murphy
Castle Rock,CO
Summary
Dynamic professional with a proven track record at Tropical Smoothie Cafe, excelling in customer service and cash handling. Recognized for training new employees and enhancing team performance, while effectively resolving customer complaints. Strong multitasking abilities and time management skills ensure exceptional service delivery in fast-paced environments.
Overview
4
4
years of professional experience
Work History
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Auntie Annes/Cinnabon
08.2020 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Shift Leader Manager
Tropical Smoothie Cafe
10.2022 - 05.2023
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
Server
Pines Bar and Grill
09.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree - Business
University of Colorado At Boulder
Boulder, CO05-2028
High School Diploma -
Rock Canyon High School
5810 McArthur Ranch Rd, Littleton, CO 8012405-2024
Skills
- Customer service
- Team collaboration
- Cash handling
- Time management
Timeline
Server
Pines Bar and Grill
09.2023 - 05.2024
Shift Leader Manager
Tropical Smoothie Cafe
10.2022 - 05.2023
Register
Auntie Annes/Cinnabon
08.2020 - 07.2022
No Degree - Business
University of Colorado At Boulder
High School Diploma -
Rock Canyon High School
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