Summary
Overview
Work History
Education
Skills
Singing, Church and Reading
Timeline
Generic
Riley Nally

Riley Nally

Gilbert,WV

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Exceptional at picking up skills at a high speed and performing them accordingly.

Overview

2
2
years of professional experience

Work History

Hostess

302 N Gilbert Rd #101
04.2024 - Current
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved customer problems and complaints.
  • Oversaw reception support, answering phones and greeting or escorting visitors.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.

Receptionist

Ulta
09.2022 - 04.2024
  • Corresponded with clients through email, telephone, or postal mail.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.

Education

Dental Assisting

American Institute of Dental Assisting
2500 S Power #127, Mesa, AZ
10.2024

High School Diploma -

Casteel High School
24901 S Power Rd, Queen Creek, AZ
05.2023

Skills

  • Data Entry
  • Information Protection
  • Scheduling
  • Effective customer service
  • Positivity in the work place
  • Quick at learning

Singing, Church and Reading

Hi there, 

I love all styles and genres of music, I have been singing since I was a younger girl and have gone my whole life being in choir. Since graduating i have joined a Church Worship team and have been loving it. I also play piano and have recently began to pick up the guitar. I am currently in school for Dental Assisting as it is a huge fascination to be in the dental field, my hope is to be an ortho assistant and possibly go on hygiene school after a few years of assisting. I love to learn, I am eager to know new knowledge and to be well read. I love to read my current favorite read is The Cure.

Timeline

Hostess

302 N Gilbert Rd #101
04.2024 - Current

Receptionist

Ulta
09.2022 - 04.2024

Dental Assisting

American Institute of Dental Assisting

High School Diploma -

Casteel High School
Riley Nally