RILEY NIETERS

Saint Cloud,MN

Summary

Dynamic and results-oriented sales professional with a robust background in security and customer service, adept at fostering client relationships and driving performance excellence. Expertise in communication and client engagement complements a proven ability to meet and exceed sales targets. Comprehensive understanding of security protocols, with a reputation for reliability and adaptability in fast-paced environments. Strong focus on collaboration enhances team alignment and operational efficiency, ensuring a balanced approach to achieving organizational goals.

Overview

years of professional experience

Work History

Security Officer

CentraCare Hospital

06.2024 - Current

Maintain hospital safety, resolve incidents, and ensure secure environments.
Communicate effectively with patients and staff during emergencies.
Monitored premises to ensure safety and security of patients, staff, and visitors.
Conducted regular patrols to identify and address potential security risks.
Collaborated with hospital staff to develop effective emergency response strategies.
Responded promptly to incidents, providing immediate assistance and support.
Implemented safety measures resulting in improved incident response times.
Facilitated communication between departments to enhance overall security operations.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Army

Army National Gaurd

03.2021 - Current

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.

Sales Representative

Brinks Home Security

01.2023 - 06.2024

Closed sales through warm and cold leads; consistently met targets.
Used CRM tools for follow-ups and customer retention.
Developed and maintained strong customer relationships through effective communication and problem-solving skills.
Conducted product demonstrations, showcasing home security features to potential clients.
Assisted in identifying customer needs and recommending appropriate security solutions.
Managed follow-up communications with leads to ensure a high conversion rate.

Education

B.S. - Finance and Banking

Saint Cloud State University

Saint Cloud, MN

Skills

- Sales Prospecting & CRM
- Conflict Resolution
- Verbal Communication
- Customer Service

- Team Collaboration
Report writing
Incident reporting

Community Service

MN Army National Guard, 13B Cannon Crewmember, MN, 2021, Present, - Operated field artillery; trained in discipline, logistics, and decision-making., - Demonstrated leadership and teamwork in high-pressure environments.

Timeline