Riley Pratt
Salt Lake City,UT
Summary
Customer-oriented Executive Leader with proven results of increasing revenues and margin over 5 Regions / 11 Distribution Centers in US and Canada. Adaptive and deadline-oriented that consistently executes and completes multiple projects in complex environments. Strategic with comprehensive managerial acumen, offering vision and motivational acumen to hit goals.
Overview
29
29
years of professional experience
Work History
Regional Director Sales and Store Operations
Genuine Parts Company / APG
04.2019 - Current
- Triple Crown '19, '21, '22, Sales Quota Pace '24
- Market Share Gains through Organic and New Customers- Greenfield Stores (2), Competitive Changeovers (4), Integrated Business (4), Hub Stores (3),
- Top Percentile Sales Power Rankings
- Optimized Profitability- examples include $40k+ Annual Improvement of IBS Customer Base
- Improved Inventory Gain via Heightened Oversight to +109K in '23, and maintained Positive Position in '24
- Maximized DC Service Performance to 96%+
- Top Audit Achievements with scores of 95% +
- Returned operation to strong morale. Top 10% Morale Surveys after taking over in 2019.
- Strategy - Created Cost Neutral SLC/BIL Nightly Shuttle improving sales.
Senior VP NAPA Canada
GPC/UAP
05.2017 - 04.2019
- Quota Achievement- Sales and Profit '17
- Sales- Drove results through 5 Regional Vice Presidents and 8 Regional Sales Teams. Focused on Customer Engagement and Improved Deal Flow.
- Profitability- Drove Underperforming Stores Initiative in Greater Toronto Area and Greater Vancouver Area
- Market Development- Lead and Supported strategic moves to improve customer base performance. Ranged from Growth of Store Count, SBM transition to new ownership, Company Purchase of 20 Store group. Prospected Top Provincial Competitors
- Strategy- Collaborated with Subsidiary on mutual business opportunities
- Manager Development- Improved work ethic of daily drive for results in areas by visiting sales teams and customers through 5 RVP's / 16 GM's
- DC Expansion- Assisted in oversight of Ontario DC Addition
- Operational Process Improvement- Order/Receiving Management to Improve Efficiency, Reduce Overtime and Increase Service Levels
President and General Manager
GPC/APG
06.2006 - 05.2017
- Triple Crown Performance in Each Operation
- Market Share / New Distribution- Orchestrated many ownership changes, New Stores 2/3/1, SLC IBS 2, New Owners into system 1/1/2, FW Competitive Changeover 1
- Improved Net Profit % in each through efficiency's and teamwork
- Management Bench Creation- EMT's-1/2/2 graduates who moved to key leadership positions
- Supported Successful NAPA AutoCare BDG Councils in each DC
- Customer Service- Each DC led in service metrics
- Sales Profit Initiatives- Cost neutral SLC/DEN shuttle
- Ad Councils- Led each operation's ISO Ad Council supporting NATIONAL and LOCAL marketing needs via local budgets up to $500k
- Led and motivated employees to be productive and engaged in work resulting top 10% service level of 95.5%+
Sales & Ops Management, WSM, TSM, COJM, Class Rep
GPC/ APG
11.1995 - 06.2006
- Gained promotions from position to position for leadership and performance results.
- COJM- Took over 2 underperforming stores and returned them to sales and profit goals that in turn accomplished company goal in selling them to Independent Investors.
Education
Bachelor of Science - Business Management
Southern Oregon University
Ashland, OR05.1995
Skills
- Winning Team Leadership- Instill Passion to Win! / Coach / Support / Empower
- Change Management - Focused on Benefit and Competitive Advantage
- Market Development - Owning Top Prospects / Cold Call Development / Prospect / Pipeline Management and Results / Team Reporting and Follow Up
- Customer Relationship Management- Regular Contact/ Team Accountability
- P&L Management- Passion to Train / Fix Underperforming Areas
- Market Share Growth- Experience in Development and Implementation of Organic and Inorganic Growth Plans
Accomplishments
- NAPA TRIPLE CROWN- 6 Time Recipient
- Triple Crowned Every Operation Managed
- Customer Service Through Effective Partnership and Communication
- Top Employee Morale and Safety Surveys
- Top Percentile Results in Bad Debt and Inventory
Languages
French
Limited Working
Spanish
Limited Working
Timeline
Regional Director Sales and Store Operations
Genuine Parts Company / APG
04.2019 - Current
Senior VP NAPA Canada
GPC/UAP
05.2017 - 04.2019
President and General Manager
GPC/APG
06.2006 - 05.2017
Sales & Ops Management, WSM, TSM, COJM, Class Rep
GPC/ APG
11.1995 - 06.2006
Bachelor of Science - Business Management
Southern Oregon University
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