Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
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Riley Pursell

Summary

Eager student pursuing Bachelor's in Mechanical Engineering, adept at bridging knowledge gaps to deliver value to employers and teams. Excited about expanding skillset for personal growth and professional development.

Overview

7
7
years of professional experience

Work History

Cafe Associate

Sam's Club
10.2024 - Current
  • Provided exceptional customer service, fostering positive relationships with patrons.
  • Operated ovens, ice cream machine, and food preparation equipment efficiently.
  • Resolved customer inquiries and concerns effectively, ensuring satisfaction and loyalty.
  • Collaborated with team members to ensure timely order preparation and delivery.
  • Maintained cleanliness and organization of cafe space to enhance customer experience.
  • Assisted in training new staff on operational procedures and best practices.
  • Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Implemented process improvements that streamlined workflow and enhanced service speed.
  • Exceeded customer expectations by providing welcoming environment and friendly service to people of diverse backgrounds.
  • Checked proper temperature of food to maintain food safety standards and reduce illness.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.

Home Meal Solutions & Rotisserie

Sam's Club
04.2024 - 10.2024
  • Prepare chickens and other ready-to-cook food items for purchased.
  • Ensure the quality of food items matches expectations of the customer and provide an easy solution for their nutritional needs.
  • Ensure that the packaging of food products are produced to the highest standards.
  • Provide a clean work environment for both myself and other employees around me.
  • Complete end-of-day kitchen cleaning and sanitizing following health code requirements.
  • Sanitize pots, pans and utensils by hand-washing items to ensure their cleanliness.

Kitchen Worker

Me & Ed's
04.2022 - 08.2022
  • Prepared ingredients and restocked supplies to support kitchen team.
  • Collaborated with team members effectively to complete tasks quickly under high-pressure situations.
  • Sanitized cutting boards, knives, and other tools after each use to prevent cross-contamination.
  • Assisted with food and beverage service to dining room and resident common areas.
  • Offered customers information about upcoming promotions and available items.
  • Provided exceptional customer service, including resolving customer complaints.

Office Assistant

Anlin Windows & Doors
06.2018 - 10.2020
  • Completed various clerical tasks as assigned by the Chief Financial Officer and Senior Accountant.
  • Scanned, indexed and stored records to manage filing system.
  • Shredded older files and confidential information to reduce security risks.
  • Maintained confidentiality and discretion working with sensitive material.
  • Organized and maintained office files for easy retrieval.
  • Processed large volumes of data to meet accuracy requirements in a fast paced environment.

Education

Mechanical Engineering

Fresno City College
Fresno, CA
05-2027

Diploma - General

Edison High School
Fresno, CA
06.2021

Skills

  • Customer service
  • POS system operation
  • Cash drawer management
  • Ability to lift 40 pounds
  • Safety and cleanliness standards
  • Cash handling proficiency
  • Quality assurance
  • Problem resolution
  • Critical thinking

LANGUAGE

English
Native

Timeline

Cafe Associate

Sam's Club
10.2024 - Current

Home Meal Solutions & Rotisserie

Sam's Club
04.2024 - 10.2024

Kitchen Worker

Me & Ed's
04.2022 - 08.2022

Office Assistant

Anlin Windows & Doors
06.2018 - 10.2020

Diploma - General

Edison High School

Mechanical Engineering

Fresno City College

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Riley Pursell