Riley Quinn
Lancaster,NY
Summary
Motivated and disciplined Criminal Justice graduate with hands-on experience in high-responsibility roles involving public interaction, conflict resolution, and field operations. Proven ability to remain calm under pressure, communicate effectively, and manage challenging situations with professionalism. Aiming to serve as a Police Officer, bringing strong problem-solving abilities and a commitment to integrity and public safety to your team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hardscaper/Landscaper
Buffalo Landscapes
04.2025 - Current
- Built patios, walkways, retaining walls, and other hardscape features using pavers, concrete, and stone
- Worked collaboratively with team members to meet project deadlines, developing leadership and teamwork skills
- Performed seasonal clean-ups, including leaf removal, mulching
- Installed and maintained lawns, shrubs, trees, and flowerbeds to meet client specifications
Amazon Delivery Driver
EEDU Delivers
12.2024 - 04.2025
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
Account Manager/ Delivery Driver/
Premier Rental Purchase
04.2022 - 12.2024
- Managed a portfolio of customer accounts, ensuring on-time payments, resolving issues, and maintaining positive customer relationships to drive retention and satisfaction.
- Delivered and installed furniture, electronics, and appliances at customer locations, ensuring accuracy, timeliness, and quality customer service.
- Collected past-due payments through effective communication, negotiation, and adherence to company policies and compliance standards.
- Resolved disputes and de-escalated conflicts in high-pressure environments while maintaining a calm, respectful demeanor.
- Collaborated with store management to develop strategies for account recovery, reducing delinquency rates and increasing customer engagement
Picassos delivery driver/ Manager
Picassos Pizzeria
10.2020 - 10.2023
- Delivered food orders promptly and accurately while maintaining a professional and courteous demeanor with customers.
- Resolved customer complaints calmly and effectively, ensuring positive outcomes and repeat business.
Golf Course Groundskeeper
Brookfield Country Club
06.2021 - 08.2023
- Maintained pristine course conditions by mowing fairways, greens, and roughs.
- Performed daily inspections and repairs on course features including bunkers, tee boxes, and cart paths to uphold safety and aesthetic standards.
- Operated and maintained landscaping equipment such as mowers, trimmers, utility vehicles.
Wegmans Cashier/ Helping Hands
Wegmans Food Markets
09.2018 - 09.2020
- Provided friendly, efficient checkout service while accurately handling cash, credit transactions.
- assisted shoppers with product questions, locating items, and ensuring a positive shopping experience.
- Assisted customers with loading groceries into their vehicles
- Made sure the vestibule was full with carts for customers
Education
Bachelor of Science - Criminal Justice
State University of New York At Buffalo
Buffalo, NY05.2024
High School Diploma -
Lancaster High School
Lancaster, NY06-2020
Skills
- Critical thinking
- Strong work ethic
- Customer service
- Flexible and adaptable
- Team collaboration
- Problem- Solving
- Safety Awareness
- Attention to detail
- Efficient communication
- Calm under pressure
Certification
- Driver's License
- August 2017 to August 2031
Timeline
Hardscaper/Landscaper
Buffalo Landscapes
04.2025 - Current
Amazon Delivery Driver
EEDU Delivers
12.2024 - 04.2025
Account Manager/ Delivery Driver/
Premier Rental Purchase
04.2022 - 12.2024
Golf Course Groundskeeper
Brookfield Country Club
06.2021 - 08.2023
Picassos delivery driver/ Manager
Picassos Pizzeria
10.2020 - 10.2023
Wegmans Cashier/ Helping Hands
Wegmans Food Markets
09.2018 - 09.2020
Bachelor of Science - Criminal Justice
State University of New York At Buffalo
High School Diploma -
Lancaster High School