Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

Riley Reckeweg

Beverly Hills

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server

Bar Toscana
03.2025 - Current
  • Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and loyalty.
  • Collaborated with kitchen staff to streamline food preparation and service processes, enhancing overall efficiency.
  • Trained and mentored new team members on menu offerings, service protocols, and operational standards.
  • Managed cash transactions accurately, balancing registers at shift end with precision and accountability.

Lead Hostess and Server

Descanso Restaurant - Los Angeles
11.2024 - 07.2025
  • Supervised front-of-house operations, ensuring exceptional guest experiences and seamless service flow.
  • Trained and mentored junior host staff, enhancing team performance and service delivery.
  • Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
  • Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
  • Maintained cleanliness and organization of dining areas, adhering to health and safety regulations consistently.
  • Developed strong relationships with repeat customers through personalized service and attention to detail.

Cocktail Server

Steak 48 Beverly Hills, CA
03.2023 - 04.2025
  • Provided exceptional customer service by promptly addressing guest inquiries and needs.
  • Managed cocktail orders efficiently, ensuring accuracy and timely delivery to enhance dining experience.
  • Developed in-depth knowledge of cocktail recipes, ingredients, and presentation techniques to elevate service quality.
  • Implemented upselling strategies that increased beverage sales while maintaining a focus on customer preferences.
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.

Host Manager

Tar & Roses
06.2024 - 03.2025
  • Led cross-functional teams to enhance operational efficiency and streamline processes.
  • Developed and implemented strategic initiatives to optimize resource allocation and project timelines.
  • Analyzed performance metrics to identify areas for process enhancement and cost reduction initiatives.
  • Mentored staff, fostering a culture of continuous improvement and professional development.

Lead hostess

Interstellar
05.2021 - 03.2023
  • Develop and implement a comprehensive training program for new servers to ensure consistent and high-quality customer service.
  • Develop and implement training programs for new and existing staff to improve customer service and overall efficiency.
  • Develop and implement efficient scheduling system to optimize staff utilization and ensure appropriate coverage during peak hours

Personal Assistant to CEO

Jilly’s goods
05.2021 - 11.2022

Personal Assistant

Protein milkshake
03.2021 - 09.2021

Shift manager

Amarone Kitchen and Wine
03.2018 - 03.2020
  • Guided guests through the menu and wine list. Used the POS system to ring in orders.
  • Provided excellent customer service Recommend and suggest wine pairings based on customer preferences and menu items
  • Maintain a clean and organized workspace throughout the shift
  • Provided personalized recommendations for wine pairings based on guest preferences and menu selections, enhancing their dining experience.
  • Accurately take and deliver food and drink orders to guests in a timely manner .
  • Continuously update knowledge on current wine trends, new menu items, and industry developments to provide the most up-to-date information to guests

Education

Bachelor's Degree - Child Psychology

UCLA
Los Angeles, CA

Associate of Science - Psychology

Santa Monica College
Santa Monica, CA
06.2024

Skills

  • Highlighted
  • Cross-Functional
  • Leadership, Teamwork
  • Certificates & Education
  • Food Handler Certification, ServSafe Certified
  • Service
  • Customer Satisfaction, Customer Service
  • Business Operations
  • Cleanliness, Scheduling
  • Wine & Beverage
  • Bar Operations
  • Additional Skills
  • Greet guests

LANGUAGES

English

Certification

  • Food Handlers
  • RBS

Timeline

Server

Bar Toscana
03.2025 - Current

Lead Hostess and Server

Descanso Restaurant - Los Angeles
11.2024 - 07.2025

Host Manager

Tar & Roses
06.2024 - 03.2025

Cocktail Server

Steak 48 Beverly Hills, CA
03.2023 - 04.2025

Lead hostess

Interstellar
05.2021 - 03.2023

Personal Assistant to CEO

Jilly’s goods
05.2021 - 11.2022

Personal Assistant

Protein milkshake
03.2021 - 09.2021

Shift manager

Amarone Kitchen and Wine
03.2018 - 03.2020

Bachelor's Degree - Child Psychology

UCLA

Associate of Science - Psychology

Santa Monica College

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