Riley Robertson
Hurst
Summary
Dynamic automotive professional with extensive experience in customer service and quality inspection. Adept at building relationships with sellers and cross-functional teams to ensure compliance and enhance satisfaction. Committed to fostering a collaborative environment for optimal team performance.
Overview
8
8
years of professional experience
Work History
Car Buyer
GiveMeTheVin.com
North Richland Hills
07.2022 - Current
- Negotiated purchase agreements with sellers for optimal pricing.
- Collaborated with team to streamline vehicle appraisal processes.
- Utilized industry software to track and analyze market trends.
- Communicated effectively with sellers to build rapport and trust.
- Mentored newer buyers on negotiation techniques and best practices.
- Trained new buyers to learn Company software and expectations.
- Coordinated with cross-functional teams to understand material requirements and ensure timely delivery.
- Coordinated with legal department to ensure contracts met all regulatory and compliance requirements.
- Inspected vehicles prior to purchase to ensure quality standards are met.
- Conducted test drives to evaluate vehicle performance and safety features.
Vehicle Driver
GiveMeTheVin.com
North Richland Hills
01.2022 - 07.2022
- Well versed in driving almost any non-CDL required vehicle
- Transported vehicles to and from designated locations efficiently.
- Communicated effectively with team members regarding vehicle status.
- Followed all traffic laws and safety regulations diligently.
- Adapted to changing schedules and routes as needed promptly.
- Provided excellent customer service during vehicle drop-off and pick-up.
- Resolved customer complaints in a professional manner.
- Served as a representative of the company providing courteous customer service at all times.
- Adhered to assigned schedules for pickups and deliveries ensuring that deadlines were met.
Lead Warehouse Worker
Amazon
02.2020 - 01.2022
- Oversaw daily operations of warehouse team to maintain efficiency and organization.
- Managed inventory control processes using Amazon's tracking systems and tools.
- Trained new staff on safety protocols and operational procedures in the warehouse.
- Collaborated with management to resolve logistical issues affecting warehouse performance.
- Ensured compliance with company policies and industry regulations.
- Utilized barcode scanners and automated sorting systems for increased efficiency.
- Organized storage areas according to product type and size for easy retrieval.
- Assisted with loading and unloading trucks using forklifts, pallet jacks.
- Provided technical support and troubleshooting assistance for computer systems related to warehousing operations.
- Staged and sorted products for loading.
- Loaded and unloaded trailers with care and efficiency.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Led and complied with safety and wellbeing efforts on assigned shift.
- Palletized boxes to increase movement and shipment efficiency.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Truck Loader
UPS
Muncie
05.2018 - 02.2020
- Organized freight in designated areas for efficient processing.
- Inspected packages for damage and ensured proper labeling.
- Maintained cleanliness and safety standards in loading areas.
- Communicated with supervisors regarding inventory levels and issues.
- Unloaded initial shipments and placed on correct delivery trucks.
- Maintained cleanliness of work area at all times by sweeping floors, cleaning up spills.
- Stacked goods onto shelves according to size, type and quantity specifications.
- Reported any discrepancies between shipment documents and actual loads received or delivered to management immediately upon discovery.
- Loaded and unloaded packages using jack lifts.
Education
High School Diploma -
Pendleton Heights High School
Pendleton, IN06-2017
Skills
- Negotiation
- Quality inspection
- Team leadership
- Effective communication
- Mentoring others
- Goal oriented
- Customer service
- Ethical behavior
- Relationship building
- Customer relationship management
- Multi-tasking strength
- Critical thinking
- Sales and support
- Sales pitching
- Sales closing support
Timeline
Car Buyer
GiveMeTheVin.com
07.2022 - Current
Vehicle Driver
GiveMeTheVin.com
01.2022 - 07.2022
Lead Warehouse Worker
Amazon
02.2020 - 01.2022
Truck Loader
UPS
05.2018 - 02.2020
High School Diploma -
Pendleton Heights High School