Summary
Overview
Work History
Skills
Timeline
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Riley Romero

Seattle,WA

Summary

Hard working and dedicated senior administrative assistant with 4+ years of experience, offering a solid background in supporting business operations and engineering leadership teams, Accustomed to handling routine administrative tasks as well as being able to anticipate the needs of the business and providing customized support to leaders, while facing ambiguity head on. Devoted to driving excellence in all facets of work, and remains curious and hits the ground running.

Overview

7
7
years of professional experience

Work History

Senior Administrative Assistant

Stabucks Coffee Company
03.2023 - Current
  • Manages 6 complex calendars for the R&D and engineering leadership team, including scheduling and coordinating meetings, travel arrangements, appointments, and other administrative tasks.
  • Facilitates communication and builds relationships with external companies, such as contractors, vendors, and suppliers.
  • Handles confidential information regarding future innovation with discretion, professionalism, and adherence to data security and privacy regulations.
  • Assists in recruitment and onboarding process for new employees.
  • Anticipates and faces ambiguity head on to align with the rhythm of business.
  • Provides specialized support to each leader to best fit their working style.

Administrative Assistant (Time-Limited Assignment)

Starbucks Coffee Company
09.2022 - 03.2023
  • Coordinated and organized meetings, conferences, and events; including agenda preparations, logistics, and materials.
  • Manages daily administrative tasks and provided support to three directors, including calendar management, travel arrangements, expense reporting, and clerical tasks.
  • Assisted development and implementation of new administrative procedures.
  • Held a high standard of professionalism, confidentiality, and ethical conduct.

Lab Intern

Starbucks Coffee Company
06.2022 - 09.2022
  • Utilized years of Starbucks experience to support the Starbucks Tryer Center to provide constructive feedback in the testing of new products, equipment, and processes.
  • Co-lead a human centered design sprint which resulted in executive buy-in and lead to a multi-market proof of concept testing plan.
  • Recorded and interpreted testing data to provide testing teams of engineers with clear and concise information.

Shift Supervisor

Starbucks Coffee Company
04.2018 - 06.2022
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Cultivated performance-oriented culture with a satisfied, hardworking, happy team of employees.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Administrative Assistant

Abodian Inc.
07.2016 - 11.2018
  • Managed the phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed filing system, entered data and completed other clerical tasks.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Skills

  • Advanced MS Office Suite Knowledge
  • Meeting Support
  • Data Entry Documentation
  • Detailed Meeting Minutes
  • Business Writing
  • Critical Thinking
  • Self Starter
  • Administrative and Clerical Support
  • Employee Communications
  • Executive Support
  • Travel Coordination

Timeline

Senior Administrative Assistant

Stabucks Coffee Company
03.2023 - Current

Administrative Assistant (Time-Limited Assignment)

Starbucks Coffee Company
09.2022 - 03.2023

Lab Intern

Starbucks Coffee Company
06.2022 - 09.2022

Shift Supervisor

Starbucks Coffee Company
04.2018 - 06.2022

Administrative Assistant

Abodian Inc.
07.2016 - 11.2018

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Riley Romero