Riley Rousar
Chandler,AZ
Summary
Experienced Mako Product Specialist with advanced problem-solving skills looking to take the next step and advance within Joint Replacement at Stryker. Equally effective at working independently or as a contributing member of a team to improve surgeon satisfaction and patient outcomes, leading to account growth.
Overview
6
6
years of professional experience
Work History
Mako Product Specialist
Stryker
11.2021 - Current
- Work closely and communicate with the Joint Replacment team to ensure all implant and tray needs are met ahead of time, resulting in successful cases and surgeon satisfaction.
- Troubleshoot and solve all Mako Software and Instrument related issues and work closely with FSE's to ensure system maintenance and repair.
- Certified in all 3 Mako Applications each year
- Experience in Certification Labs (local and National), CT Site Verification, and in-service training for surgical staff.
Operations Managment / Sales
UV Masters
07.2020 - 06.2021
- Oversaw daily activities and sales strategies to promote business growth of startup.
- Managed and guided all employees and independent sales contractors.
- Developed growth and outreach strategies to expand the company with other members of the leadership team.
Homecare Supervisor
TurnKey Vacation Rentals
07.2018 - 07.2020
- Responsible for day-to-day operations and management of a portfolio of 40+ homes.
- Daily duties included: routine home inspections, external vendor relationship management & coordination/scheduling for rental repairs, guest/owner issue management (customer service & support), onboarding and offboarding of properties and housekeeping management.
Education
Bachelor of Science - Kinesiology
Arizona State University
Tempe, AZ12.2018
Skills
Problem Solving
Relationship Development and Management
Proactive Communication
Mako Software and Instrumentation Knowledge
Timeline
Mako Product Specialist
Stryker
11.2021 - Current
Operations Managment / Sales
UV Masters
07.2020 - 06.2021
Homecare Supervisor
TurnKey Vacation Rentals
07.2018 - 07.2020
Bachelor of Science - Kinesiology
Arizona State University
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