Summary
Overview
Work History
Education
Skills
Timeline
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Riley Rouse

Kansas City,MO

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. With over 6 years of customer service experience , I have consistently achieved high customer satisfaction and fostered positive work environments.

Overview

4
4
years of professional experience

Work History

Production Assistant

Paulina Otero Designs
08.2023 - 08.2024
  • Increased artist productivity with prompt assistance in setting up, cleaning, and maintaining tools and equipment.
  • Continually expanded knowledge of artistic techniques and trends by participating in professional development opportunities, workshops, or attending art conferences.
  • Enhanced art studio efficiency by maintaining a clean and organized workspace for artists.
  • Developed marketing materials such as flyers, postcards, or social media content promoting upcoming exhibitions or events at the art studio.
  • Supported successful gallery exhibitions by preparing artwork for display, including framing, hanging, and labeling pieces.

Barista

Filling Station
01.2022 - 11.2023

Worked in a fast-paced cafe, grinding and brewing coffee to deliver high quality beverages to customers. Developed knowledge of various coffee types and educated customers about their unique flavors. Took orders, handled payments, and provided exceptional customer service. Ensured adherence to health and safety guidelines.

  • Created over 150 coffee beverages per day, resulting in high customer satisfaction and repeat business.
  • Collaborated with team members to prioritize task and efficiently handle peak hours.
  • Maintained a clean and organized work area, ensuring a safe environment for staff and customers.
  • Trained new employees on coffee brewing techniques, customer service, and point of sale system, resulting in their successful integration into the team.

Barista

Transit Coffee
09.2021 - 01.2022
  • Curated a monthly or seasonal drink and pastry menu fit to customers.
  • Collaborated with team members to prioritize task and efficiently handle peak hours.
  • Perform all opening and closing procedures and support tasks following cafe standards.
  • Trained new employees on coffee brewing techniques, customer service, and point of sale system, resulting in their successful integration into the team.

Studio and Kitchen Manager

Creative Culture KC
08.2020 - 09.2021
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.


Education

Bachelor of Arts - Sculpture

Kansas City Art Institute
Kansas City, MO
05.2023

Skills

  • Friendly and outgoing
  • Time Management
  • Opening and closing duties
  • Communication
  • Sales
  • Problem Solving
  • Multitasking

Timeline

Production Assistant

Paulina Otero Designs
08.2023 - 08.2024

Barista

Filling Station
01.2022 - 11.2023

Barista

Transit Coffee
09.2021 - 01.2022

Studio and Kitchen Manager

Creative Culture KC
08.2020 - 09.2021

Bachelor of Arts - Sculpture

Kansas City Art Institute
Riley Rouse