Skilled Patient Care Technician offering demonstrated expertise in patient support. Skilled at supporting transports, ambulating patients, and charting updates. Flexible team player with an upbeat nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Work Study Student
Luther College Athletic Department
02.2022 - Current
Contributed to positive work environment by maintaining strong relationships with peers, supervisors, and students.
Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
Collaborated with staff members to guarantee students received best possible customer service.
Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
Implemented creative problem-solving strategies to address challenges faced during daily operations within work-study position.
Efficiently managed inventory levels of supplies and equipment for various departments within university setting.
Volunteer
Decorah Food Pantry
02.2024 - 04.2024
Maintained clean, neat, and operational facilities to serve program needs.
Represented organization positively and professionally while providing community with much-needed services.
Promoted environmental awareness with educational workshops and hands-on activities.
Patient Care Technician
Mercy Emergency Department
06.2023 - 03.2024
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Answered patient assistance calls, assessed needs, and offered qualified support.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Collected and transported specimens to prepare for lab testing.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Contributed to positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Maintained clean and safe environment to promote patient safety and comfort.
Retail Associate
HyVee
06.2022 - 04.2023
Maintained clean and welcoming store environment to enhance overall shopping experience for customers.
Assisted customers with locating specific items in store or suggesting alternative options based on their preferences.
Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Maintained clean sales floor and straightened and faced merchandise.
Collaborated with team members to achieve daily sales goals and exceed performance targets.
Helped customers complete purchases, locate items, and join reward programs.
Food Service Worker
Panera Bread
11.2020 - 04.2021
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.