Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Riley Schofield

Gresham,OR

Summary


Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fire Alarm Monitoring Administrator

Performance Systems Integration
12.2024 - 04.2025
  • Monitored real-time fire alarm systems and responded to alerts and malfunctions.
  • Communicated with clients regarding system updates, support, and emergencies
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Managed approximately 25 incoming calls, emails, and faxes per day customers.

Docks Logistics Supervisor

PrimeFlight Aviation Cargo Services
02.2021 - 10.2024
    • Led a team 5-6 in a high-pressure aviation cargo environment, fostering a culture of accountability, teamwork, and high performance.
    • Managed Inbound/Outbound logistics operations, achieving 95% inventory accuracy and ensuring compliance with international and domestic cargo regulations.
    • Reduced documentation errors and boosted productivity by implementing data-driven process improvements and streamlining workflows.
    • Utilize Microsoft Excel and Sharepoint to track inventory, minimizing discrepancies, and enhance stock management efficiency.
    • Collaborated cross-functionally with departments to ensure seamless cargo movement, meeting tight deadlines without compromising quality.
    • Mentored and evaluated team members, developing talent while maintaining operational excellence under high-stress conditions.

Package Handler

FedEx Ground
03.2020 - 01.2021
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Managed approximately 250 packages an hour when sorting packages.

IT/Help Technician

Schofield's IT Support (Self Employed)
12.2019 - 01.2021
  • Partnered with families and students to provide tailored IT solutions, fostering long-term relationships and generating referral business
  • Streamlined troubleshooting processes, reducing average resolution time and boosting client satisfaction, leading to increased referrals and business growth
  • Diagnosed complex technical issues efficiently, implementing cost-effective solutions that improved system performance and reliability for clients
  • Managed approximately 20 customers on monthly basis.

Warehouse Inventory Associate

SSP America Inc.
03.2019 - 12.2019
  • Managed secure check-in of food deliveries at PDX, enforcing SIDA protocols
  • Implemented storage procedures, reducing waste and enhancing inventory accuracy
  • Streamlined inventory tracking with dual-monitor setup, boosting efficiency
  • Developed rotation system for optimal product freshness and compliance with safety standards
  • Improved inventory accuracy to 95% through meticulous data entry and tracking
  • Orchestrated efficient handling of numerous daily deliveries, ensuring timely processing

Inventory Control Clerk

Bon Appetit Management Co.
08.2017 - 12.2017
  • Streamlined inventory management processes, reducing discrepancies and enhancing operational efficiency across multiple campus locations
  • Coordinated effectively with supervisors and team members to ensure smooth communication and successful execution of catering events
  • Meticulously maintained accurate records of food inventory and delivery schedules, contributing to improved resource allocation
  • Implemented innovative tracking methods, leading to a significant reduction in inventory discrepancies and optimized stock management

Education

Bachelor of Arts - Communication Studies

George Fox University
Newberg, OR
01-2016

Skills

  • Collaborative team development
  • Strategic development
  • Effective time management
  • Inventory management
  • Logistics management
  • Analytical reasoning
  • Strategic decision making
  • Flexibility in changing environments
  • Critical thinking ability
  • Client support
  • Team management
  • Process efficiency reporting
  • Team collaboration across departments
  • Efficient data input

Accomplishments

    Monitored real-time fire alarm systems and responded to alerts and malfunctions. Communicated with clients regarding system updates, support, and emergencies.

    Maintained detailed system records and ensured compliance with regulations.

Certification

  • White Six Sigma Certified | Issued by Management and Strategy Institute
  • Eagle Scout Award - 2010 | Boy Scouts of America

Timeline

Fire Alarm Monitoring Administrator

Performance Systems Integration
12.2024 - 04.2025

Docks Logistics Supervisor

PrimeFlight Aviation Cargo Services
02.2021 - 10.2024

Package Handler

FedEx Ground
03.2020 - 01.2021

IT/Help Technician

Schofield's IT Support (Self Employed)
12.2019 - 01.2021

Warehouse Inventory Associate

SSP America Inc.
03.2019 - 12.2019

Inventory Control Clerk

Bon Appetit Management Co.
08.2017 - 12.2017

Bachelor of Arts - Communication Studies

George Fox University
Riley Schofield