Riley Scott
Asheville,North Carolina
Summary
Legal assistant with a deep passion for equity and law, seeking an entry-level position to gain invaluable practical experience in the legal world. Recognizing dedication and commitment, I aspire to support a dynamic team while preparing for law school and making meaningful contributions to the firm's and my own success.
Overview
9
9
years of professional experience
Work History
Legal Assistant
The Law Office of Leah Broker
Asheville, NC
05.2025 - 10.2025
- Coordinated medical-record retrieval for clients case by ordering needed date ranges, tracking requests, processing received records, filing materials into case files, and uploading records to Social Security electronic records express portal.
- Reviewed and paid medical-record invoices, confirming billing accuracy under state copying statutes.
- Partnered with bookkeeper to compile client cost bills at case close.
- Maintained secure organization of confidential records and legal filing systems.
- Tracked and updated databases with attorney and client information.
- Submitted client legal filings to Social Security for processing.
- Worked extensively with Time Matters legal software
Shift Supervisor
STARBUCKS COFFEE COMPANY
Asheville, NC
09.2017 - Current
- Work as a team leader in a fast-paced environment that holds a high standard for accuracy and precision
- Organize and ensure the shift runs smoothly; breaks are given, and tasks are completed
- Communicate clearly and effectively with my store manager, fellow shift supervisors, and baristas to deliver the best experience for everyone involved
- Handle sensitive issues with associates and customers with respect, diplomacy, confidentiality, and clarity
- Actively listen and consider the concerns of fellow associates and consumers to allow me to respond promptly, effectively, and appropriately
Education
Bachelor of Science - Criminal Justice and Criminology
ARIZONA STATE UNIVERSITY
Tempe, Arizona01-2021
Skills
- Time Matters (legal software)
- Database management
- Document preparation
- Attention to detail
- Organization
- Time management
- Creative problem-solving
- Adobe, Excel
- Teamwork and independent work
- Verbal communication
- Customer service
- Client relationship management
VOLUNTEER EXPERIENCE
PISGAH LEGAL SERVICES: Healthcare Navigator. June 2023-February 2024
- Completed the required training to become a federally certified MarketPlace Navigator through Legal Aid of North Carolina, Inc. (2023 & 2024)
- Took individual appointments with consumers to help them navigate the healthcare marketplace
PISGAH LEGAL SERVICES: Generalist pre-screener. March 2024-September 2024
- Contact applicants by phone to get a more in-depth understanding of the specific details regarding their legal matter.
- Create the client a profile, or edit their existing profile in LegalServer to reflect their information and all relevant case notes to assist in the pre-screening process
Timeline
Legal Assistant
The Law Office of Leah Broker
05.2025 - 10.2025
Shift Supervisor
STARBUCKS COFFEE COMPANY
09.2017 - Current
Bachelor of Science - Criminal Justice and Criminology
ARIZONA STATE UNIVERSITY