Riley Simpson
Leavenworth
Summary
Dynamic and customer-focused professional with proven success at Victors Market, excelling in cash handling and customer service. Known for building strong relationships and enhancing customer satisfaction through effective communication and problem resolution. Committed to maintaining high cleanliness standards while efficiently processing transactions and managing customer needs.
Knowledgeable cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Reliable employee seeking any position. Offering excellent communication and good judgment.
Overview
8
8
years of professional experience
Work History
Cashier
Victors Market
01.2017 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, and locate items.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma -
05-2019
- I received a silver cord at graduation for being involved with the community and doing volunteer work.
- Before graduation, I had to become CPR certified. I do remember the course but my certification is expired.
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Maintaining cleanliness and hygiene standards
- Product restocking
- Payment processing
- Refunds and exchanges
- Liquor regulations and compliance
- Multitasking and organization
- Clear communication
Accomplishments
- Trained and mentored quite a few of employees.
- Documented and resolved coworker disputes.
- Resolved product issue through consumer testing.
- Was told my cleanliness was excellent.
Languages
English
Native or Bilingual
French
Elementary
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceHealthcare benefitsCareer advancementWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier - Victors Market
01.2017 - Current
HLV Community School District - High School Diploma,
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