Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riley Smith

Detroit,MI

Summary

I am a fast learner and very hard worker. I excell in time management and multi tasking. My previous work experience has collectively taught me dozens of skills I can bring with me to many other positions.

Overview

4
4
years of post-secondary education
4
4
years of professional experience

Work History

Assistant Manager

Sally Beauty Supply
Novi, MI
07.2017 - 01.2018
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Monitored security and handled incidents calmly.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Co-Lead Pre School Teacher

The Learning Experience
South Lyon, MI
01.2018 - 06.2019
  • Established guidelines for teacher performance, lesson planning and compliance with established procedures.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Planned and prepared activities for toddler aged students.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Improved academic performance by diversifying teaching techniques.
  • Reviewed facility environment, removed concerns and optimized for children's safety.
  • Addressed behavioral and learning issues with parents and daycare management.

Receptionist

Ally Physical Therapy
Canton/Livonia, MI
08.2019 - 12.2019
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Corresponded with clients through email, telephone or postal mail.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Responded to inquiries from callers seeking information.
  • Verified insurance plans and coverage.

Personal Assistant /House Manager

Family
Birmingham, MI
12.2019 - Current
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Assisted with light housekeeping duties as well as running errands.
  • Assisted children with homework assignments and special projects across different subjects.
  • Coordinated field trips to local parks, fire stations and zoos.
  • Played games, worked on puzzles and read books to young children.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Identified warning signs of emotional and developmental problems in children.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Involved children in caring for household pets and chores.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.

Education

High School Diploma -

South Lyon High School
South Lyon, MI
09.2013 - 06.2017

Social Work

Schoolcraft College
Livonia, MI

Data Analytics Course

Google
Online
07.2021 - Current

Skills

Strategic planning

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Timeline

Data Analytics Course

Google
07.2021 - Current

Personal Assistant /House Manager

Family
12.2019 - Current

Receptionist

Ally Physical Therapy
08.2019 - 12.2019

Co-Lead Pre School Teacher

The Learning Experience
01.2018 - 06.2019

Assistant Manager

Sally Beauty Supply
07.2017 - 01.2018

High School Diploma -

South Lyon High School
09.2013 - 06.2017

Social Work

Schoolcraft College

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Riley Smith