Riley Smith
Detroit,MI
Summary
I am a fast learner and very hard worker. I excell in time management and multi tasking. My previous work experience has collectively taught me dozens of skills I can bring with me to many other positions.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Assistant Manager
Sally Beauty Supply
Novi, MI
07.2017 - 01.2018
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Monitored security and handled incidents calmly.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Co-Lead Pre School Teacher
The Learning Experience
South Lyon, MI
01.2018 - 06.2019
- Established guidelines for teacher performance, lesson planning and compliance with established procedures.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Planned and prepared activities for toddler aged students.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Improved academic performance by diversifying teaching techniques.
- Reviewed facility environment, removed concerns and optimized for children's safety.
- Addressed behavioral and learning issues with parents and daycare management.
Receptionist
Ally Physical Therapy
Canton/Livonia, MI
08.2019 - 12.2019
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Corresponded with clients through email, telephone or postal mail.
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Responded to inquiries from callers seeking information.
- Verified insurance plans and coverage.
Personal Assistant /House Manager
Family
Birmingham, MI
12.2019 - Current
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with light housekeeping duties as well as running errands.
- Assisted children with homework assignments and special projects across different subjects.
- Coordinated field trips to local parks, fire stations and zoos.
- Played games, worked on puzzles and read books to young children.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Identified warning signs of emotional and developmental problems in children.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Involved children in caring for household pets and chores.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
Education
High School Diploma -
South Lyon High School
South Lyon, MI 09.2013 - 06.2017
Social Work
Schoolcraft College
Livonia, MIData Analytics Course
Google
Online 07.2021 - Current
Skills
Strategic planning
Schedule optimization
Verbal and written communication
Timeline
Data Analytics Course
Google
07.2021 - Current
Personal Assistant /House Manager
Family
12.2019 - Current
Receptionist
Ally Physical Therapy
08.2019 - 12.2019
Co-Lead Pre School Teacher
The Learning Experience
01.2018 - 06.2019
Assistant Manager
Sally Beauty Supply
07.2017 - 01.2018
High School Diploma -
South Lyon High School
09.2013 - 06.2017
Social Work
Schoolcraft College