Riley Smithers

I operated independently as the PMR at the Newton Falls post office, overseeing the entire office operations.
Facilitated package shipping and customer service interactions at front desk.
Handled critical document deliveries, ensuring signature retrieval when needed. Managed financial transactions with precision and accountability, including making bank runs.
Prepared daily reports through manual documentation and digital applications.
Employed software tools to enhance office productivity and communication.

I also have the responsibility of sorting and delivering mail to the post office boxes.

I worked for a privately owned Jreck Subs. Since it was privately owned, we didn't have very many people working on our team. I had the responsibilities to open the sub shop by myself, which entails putting the flags out, refilling everything in the sub bar, getting our money bags out of the locked safe, taking and making orders, and cashing them out.

Sometimes we would take on smaller catering jobs. I would have to take the people's orders, make the food, receive the payment for our services, lay the food out wherever the customers wanted it; sometimes we would serve, and other times they chose to self-serve.

I was also responsible for making the bank runs and doing our daily deposits. I had to count all of the money left in our drawer, deposit bag, and the petty cash money bag.