Riley Spurling- Kingsbury
Bremerton
Summary
Offering friendly and cooperative attitude, with willingness to learn and grow in a dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in any role. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
05.2025 - Current
- Prepared and assembled sandwiches according to customer specifications and Jersey Mike's standards.
- Delivered exceptional customer service by actively engaging with patrons and addressing inquiries.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Collaborated with team members to meet peak demand times while maintaining quality service delivery.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Ensured proper food storage protocols were followed.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
- Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Manager
Kentucky Fried Chicken
05.2022 - Current
- Oversaw daily operations to ensure optimal customer satisfaction.
- Trained and mentored team members on service standards and food safety protocols.
- Implemented inventory management practices to reduce waste and improve efficiency
- Coordinated team meetings to foster communication and address operational challenges.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed detailed plans based on broad guidance and direction.
Education
High School Diploma -
Olympic High School
Bremerton, WA06.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Attention to detail
- Flexible schedule
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Leadership qualities
- Resilience and persistence
- Creativity and innovation
- Inventory restocking
- Order management
- Supplies monitoring and restocking/ inventory counts
- Assertiveness
Timeline
Crew Member
Jersey Mike's Subs
05.2025 - Current
Manager
Kentucky Fried Chicken
05.2022 - Current
High School Diploma -
Olympic High School