Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
5
5
years of professional experience
Work History
Sales Associate
Dillard's
Bowling Green, KY
05.2023 - 01.2024
Assisted customers with product selection, sizing and styling.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Handled customer complaints in a professional manner.
Tracked sales performance metrics to identify trends in the market place.
Conducted inventories on a regular basis to track stock levels.
Logistics Readiness Airman
Kentucky Air National Guard
Louisville, KY
07.2019 - 06.2023
Determined response to effectively deal with emergencies, accidents and breakdowns
Dispatched information to service providers to schedule freight movement
Analyzed client orders and available personnel to plan and execute within client needs and expectations
Evaluated incoming pick-up and delivery requests to determine driver assignments
Relayed information between drivers and recipients regarding ETA and potential delays
Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
Inspector in Quality Assurance and Quality Control
MS Companies
Hopkinsville, KY
12.2020 - 05.2023
Examined products and materials for defects or deviations to remove or discard non-conforming items
Assessed materials, parts and products for conformance with quality control requirements and production specifications
Used specialized tools to take precise measurements of various aspects of samples
Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable
Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
Education
Some College (No Degree) - Marketing
Western Kentucky University
Skills
Sampling Protocols
Inspection Procedures
Production Experience
Specification Conformance
Finished Goods Inspection
Problem Solving
Quality Issue Identification
Safety Compliance
Verbal and Written Communication
Adaptability and Flexibility
Attentive and Observant
Reporting and Analysis
Training and Mentorship
Self-Checkout Assistance
Teamwork and Collaboration
Cash Handling
Time Management
Customer Needs Assessment
Relationship Selling
Friendly and Outgoing
B2B Sales and Customer Service
Market Research and Analysis
Timeline
Sales Associate
Dillard's
05.2023 - 01.2024
Inspector in Quality Assurance and Quality Control