Riley Stanley
Midland,MI
Summary
Motivated professional with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination, and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.
Overview
13
13
years of professional experience
Work History
Front Desk Agent/ Night Auditor
Lodgco INC
Midland, Michigan
11.2022 - Current
- Assist in Operations
- Ordering and Breakfast Setup
- Night Audit Agent
- Front Desk Agent
- Customer Service
- Office Coordination
- Cashier
- Systems Management Experience
Dow Contractor (Market & OFC Supervisor)
Horizons Conference Center
Midland, Michigan
03.2019 - Current
- Dow Corporate Contractor - Thru Horizons Conference Center
- Event Coordination
- Customer Service
- Ordering and Distribution
- Training of new employees
- Microsoft experience (Word/Excel/PowerPoint)
- Receiving and Delivery
- Daily Operations
- Cashier
Bar Tender/ Server
Horizons Conference Center
Saginaw, Michigan
08.2019 - 11.2021
- Bar tender for multiple weddings/events/bereavements
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Order Taking and delivery of food/beverages for guest/clients.
- Excellent Inter-personal communication
- Cashier
Prep Manager
McDonalds
Midland, MI
09.2012 - 03.2020
- Managed inventory and ordering
- Assist in Operations
- Serve safe verified (expired 2019)
- Employee of the month several times
Lawncare/ Snow Removal
Wallace Landscaping
Midland, MI
01.2015 - 03.2016
- SNOW REMOVAL
- Lawncare/Landscaping Service
Tree Removal
TOP FLIGHT TREE REMOVAL
Saginaw, Michigan
09.2014 - 11.2014
- TREE REMOVAL SERVICE
Education
Science (incomplete)
Delta College
Saginaw, MIHigh School Diploma -
Bullock Creek High School 2012
Midland, MISkills
- Cash Handling
- Front Office Support
- Information Protection
- Safety and security procedures
- Credit and cash payments
- Guest amenities
- Transportation information
- Guest Relations
- Office Management
- Marketing
- Word Processing
- Team Oversight
- POS Systems
- Inventory Oversight
- Listening Skills
- Transaction Processing
- Property Management Systems
- Guest Services
- File Management
- Bookkeeping
- Hospitality services
- Conflict Management
- Corporate Branding
- Administrative Support
- Sales expertise
- Front Desk Management
- Time Management
- Oral and written communications
Timeline
Front Desk Agent/ Night Auditor
Lodgco INC
11.2022 - Current
Bar Tender/ Server
Horizons Conference Center
08.2019 - 11.2021
Dow Contractor (Market & OFC Supervisor)
Horizons Conference Center
03.2019 - Current
Lawncare/ Snow Removal
Wallace Landscaping
01.2015 - 03.2016
Tree Removal
TOP FLIGHT TREE REMOVAL
09.2014 - 11.2014
Prep Manager
McDonalds
09.2012 - 03.2020
Science (incomplete)
Delta College
High School Diploma -
Bullock Creek High School 2012