Riley Sterling
Port Saint Lucie
Summary
Proven multitasker and empathetic communicator, I excelled at Longhorn Steakhouse by enhancing guest satisfaction and maintaining a welcoming atmosphere. Leveraging customer service skills and detail orientation, I adeptly managed reservations and supported team members, significantly contributing to a positive dining experience. My approach combines patience with effective multitasking, ensuring high-quality care and service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Hostess
Longhorn Steakhouse
09.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Babysitter
Ashley Ritter
06.2023 - 06.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Babysitter
Jen Constantino
03.2023 - 06.2023
- Administered medications by following strict instructions from parents.
- Adapted activities to meet varying needs and interests of children under care.
- Tailored educational games and activities to individual learning styles, enhancing cognitive development.
- Fostered safe and nurturing environment, closely monitoring children's activities.
- Provided nutritious meals and snacks to support health and well-being.
- Implemented reward system for chores and homework, motivating positive behavior.
Education
Treasure Coast High School
1000 SW Darwin Blvd, Port St. Lucie, FL 34953Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Detail-oriented
- Exceptional communication
Timeline
Hostess
Longhorn Steakhouse
09.2024 - Current
Babysitter
Ashley Ritter
06.2023 - 06.2023
Babysitter
Jen Constantino
03.2023 - 06.2023
Treasure Coast High School
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