Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riley Stiles

Vernon

Summary

Dynamic and detail-oriented Hairstylist with a proven track record at Infinity Barbershop and Salon, enhancing client satisfaction through personalized services and exceptional customer consultation. Skilled in sanitation practices and advanced communication, I've successfully built a loyal clientele and increased salon revenue. Expert in balancing creativity with practicality to meet diverse client needs.

Overview

14
14
years of professional experience

Work History

Hairstylist

Infinity Barbershop and Salon
11.2021 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Educated customers on products to maximize benefits.
  • Resolved guest complaints about service or style.
  • Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
  • Built rapport with clients to understand their style preferences and hair care routines.

Hairstylist

Sports Clips
07.2021 - 11.2021
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Counted and documented opening and closing cash amounts daily.
  • Organized sales area and work station to showcase products and boost sales.
  • Maintained clean and organized work station, complying with health and safety standards.

Lash Technician

Amazing Lash Studio
03.2021 - Current
  • Stayed current on latest and diverse types of last extensions and different application processes.
  • Kept workspace clean, organized and well-stocked for upcoming appointments.
  • Educated clients on how to clean and maintain lash extensions.
  • Consulted with clients to understand desired look and discuss available lash options.
  • Used advanced tools and techniques to create beautiful, custom lash looks.
  • Created unique looks matching individual client preferences and budgets.
  • Enhanced client satisfaction by providing customized lash extension services tailored to individual preferences.
  • Increased salon revenue by offering additional services such as lash lifts, tinting, and brow shaping.
  • Addressed client questions, concerns and requests directly for maximum satisfaction.

Host

Red Robin
02.2011 - 05.2011
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

Cosmetology

Paul Mitchell The School
Orlando, FL
07.2012

Skills

  • Quick learner
  • Detail-orientated
  • Customer consultation
  • Schedule management
  • Advanced communication skills
  • Sanitation practices
  • Outstanding customer service
  • Customer consulting

Timeline

Hairstylist

Infinity Barbershop and Salon
11.2021 - Current

Hairstylist

Sports Clips
07.2021 - 11.2021

Lash Technician

Amazing Lash Studio
03.2021 - Current

Host

Red Robin
02.2011 - 05.2011

Cosmetology

Paul Mitchell The School

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