Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
4
4
years of professional experience
Work History
Retail Team Leader
Burlington
03.2019 - 04.2023
Maintain regular and predictable attendance
Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures
Promoting a safe and productive work environment for all Team Members over fifty co-workers, customers, and vendors, as well as training team members on the appropriate application of policies and procedures
Fast- paced checking out customer over fifty customers daily
Multi-tasking cash handling, unpacking merchandise unloading shipments, working in departments cleaning making sure merchandise gets correctly placed into correct areas, alarms on items before placing them on the floor, inventory, Gretter etc
Working in departments cleaning making sure merchandise gets correctly placed into correct areas, alarms on items before placing them on the floor, inventory, Gretter etc
Alarms on items before placing them on the floor, inventory, Gretter etc