Summary
Overview
Work History
Education
Skills
Timeline
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Riley Unruh

Broomfield,CO

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

Product Operations Lead

Lululemon
02.2023 - Current
  • Enhanced team productivity by providing ongoing training and development opportunities.
  • Managed and allocated staff and material resources to meet production goals.
  • Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
  • Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.

Key Holder Leader

Lululemon
07.2022 - 02.2023
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Maintained open lines of communication with both staff and management, fostering a team-oriented atmosphere that encouraged collaboration and mutual support.
  • Handled escalated customer inquiries or complaints promptly, demonstrating empathy while seeking fair resolutions that satisfied both parties involved.
  • Streamlined inventory management processes, ensuring accurate tracking of stock levels and timely replenishment of merchandise.
  • Trained new hires on company policies, procedures, and best practices in sales techniques and customer service.

Wait Staff Member

Eden Espresso
07.2021 - 02.2023
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

High School -

Lee’s Summit West High School
Lee’s Summit, MO

Skills

  • Customer service
  • Strong multitasking
  • Highly reliable
  • Cash handling proficiency

Timeline

Product Operations Lead

Lululemon
02.2023 - Current

Key Holder Leader

Lululemon
07.2022 - 02.2023

Wait Staff Member

Eden Espresso
07.2021 - 02.2023

High School -

Lee’s Summit West High School

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Riley Unruh