RILEY VICTORIA KAITZ
Hillsdale,Michigan
Summary
Experienced retail professional with over five years in customer service, dedicated to delivering outstanding shopping experiences. Skilled in visual merchandising, inventory management, and creating engaging store environments. Background in graphic design, including promotional materials and social media content. Aspiring Pilates Instructor with a strong passion for fitness, nutrition, and women’s health.
Overview
5
5
years of professional experience
Work History
Inventory Assistance and Customer Relations Intern
Mixed Promotions
05.2025 - 08.2025
- Created presentations showcasing promotional products options for clients
- Assisted with checking in, filling, and shipping out orders to clients
- Assisted with data entry and filing company paperwork
Retail Sales Associate Worker
Birdie’s & Howell Boutique
01.2025 - 05.2025
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
Graphic Design Intern
Kootenai Classical Academy
01.2025 - 05.2025
- Utilized Canva to design social media posts for Instagram and Facebook.
- Promoted company’s events by designing marketing materials such as posters, digital invites and brochures.
- Created engaging social media content to boost online presence and follower engagement.
Student Worker
Roche Sports Complex, Hillsdale College
09.2022 - 12.2024
- Guest Relations
Sales Associate and Model
T-Blue Boutique
01.2021 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor of Science - Business Administration & Art History
Lewis-Clark State College
07.2025
Art Major, Art History Minor
Hillsdale College
12.2024
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Coeur d’Alene High School
06.2022
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Russian School of Piano Art
01.2018
Skills
- Customer assistance: Experienced
- Retail store operations: Experienced
- Money handling: Experienced
- Relationship building: Experienced
- Retail sales: Experienced
- Trend awareness: Experienced
- Order processing: Experienced
- Teamwork and collaboration: Experienced
- Graphic design skills: Skillful
- Merchandising: Experienced
- Modeling: Experienced
- Inventory Management: Experienced
- Fitness & Nutrition Knowledge: Skillful
EXTRA-CURRICULAR ACTIVITIES
Coeur d’ Alene High School Volleyball Team Team Captain Defensive Player of the year
Community Service
One Place Church Community Outreach Team, Coeur d’Alene, 2019-01, 2023-08, Service to Coeur d’Alene Police Department, Open Arms, Kootenai Health, Kootenai County Sheriff’s Department, and Children’s Village
Training
- Pilates I & II
- Hillsdale College
Timeline
Inventory Assistance and Customer Relations Intern
Mixed Promotions
05.2025 - 08.2025
Retail Sales Associate Worker
Birdie’s & Howell Boutique
01.2025 - 05.2025
Graphic Design Intern
Kootenai Classical Academy
01.2025 - 05.2025
Student Worker
Roche Sports Complex, Hillsdale College
09.2022 - 12.2024
Sales Associate and Model
T-Blue Boutique
01.2021 - 08.2024
Art Major, Art History Minor
Hillsdale College
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Coeur d’Alene High School
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Russian School of Piano Art
Bachelor of Science - Business Administration & Art History
Lewis-Clark State College
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