Riley Villars
Fort Worth,TX
Summary
Dynamic General Manager with a proven track record at Auberge Collection, excelling in food and beverage management and team leadership. Achieved high guest satisfaction scores while driving revenue growth through strategic initiatives and effective communication. Expert in budgeting and forecasting, fostering a culture of engagement and excellence in luxury environments.
Overview
2026
2026
years of professional experience
Work History
General Manager of Food and Beverage
Auberge Collection – Bowie House & Commodore Perry
Fort Worth, TX
2024 - Current
- Provided executive leadership for food and beverage operations across diverse luxury resort venues.
- Supported opening of multiple Auberge Resorts Collection properties, ensuring operational excellence during all phases.
- Drove employee engagement improvements by four points through proactive leadership and structured development.
- Elevated guest satisfaction scores in Food & Beverage to high 90s using Revinate and Medallia metrics.
- Oversaw departmental P&L, consistently surpassing budget and forecast expectations through effective financial management.
- Managed multi-outlet operations, focusing on staffing, training, labor planning, and compliance with standards.
- Executed strategic initiatives to increase food and beverage revenue and enhance guest experience.
- Cultivated strong vendor partnerships, negotiating advantageous contracts for optimal pricing on services.
Senior Food and Beverage Manager
The Post Oak Hotel
Houston, Texas
2021 - 2023
- Led daily operations for multiple luxury outlets, including Craft F&B and Bloom & Bee, within Forbes-rated hotel environment.
- Executed Forbes Five-Star service standards across all outlets, aiding in hotel’s Five-Star designation in 2023.
- Collaborated with Beverage Director and culinary leadership on menu development and seasonal programming.
- Drove service excellence through hands-on leadership, training, and accountability measures.
- Cultivated strong relationships with repeat and VIP guests through proactive service recovery initiatives.
- Recruited and trained food and beverage team members, enhancing engagement and retention rates.
- Managed labor scheduling and payroll, aligning operational needs with financial objectives.
- Fostered culture of open communication and teamwork to support high performance in luxury settings.
Recreation & Food & Beverage Operations Manager
River Oaks Country Club
Houston, Texas
2018 - 2021
- Managed and executed food and beverage service for high-volume events, including weddings and galas.
- Oversaw recreation programming and food service operations with a focus on member events.
- Led and trained a team of over 20 staff members in food and beverage service standards.
- Collaborated with culinary leadership on menu updates and beverage programming enhancements.
- Planned and directed recreation and aquatic programs to integrate seamlessly with food services.
- Maintained departmental budgets and labor planning across peak operational seasons.
- Cultivated strong relationships with members through consistent leadership presence and service excellence.
Education
Health and Human Performance
University of Houston
Skills
- Food and beverage management
- Budgeting and forecasting
- Customer relationship management
- Revenue enhancement strategies
- Staff training and development
- Team leadership
- Effective communication
Timeline
General Manager of Food and Beverage
Auberge Collection – Bowie House & Commodore Perry
2024 - Current
Senior Food and Beverage Manager
The Post Oak Hotel
2021 - 2023
Recreation & Food & Beverage Operations Manager
River Oaks Country Club
2018 - 2021
Health and Human Performance
University of Houston