Riley Waller
Lifeguard | Customer Service | Team Leader
VISTA,CA
Summary
Enthusiastic and dependable professional with over three years of experience in guest service, safety monitoring, and youth engagement across aquatic facilities, school athletics, and event settings. Skilled in creating positive, welcoming environments while maintaining high safety and cleanliness standards. Experienced in leading group activities, mentoring children and teens, and adapting communication to meet individual needs — from motivating young athletes to encouraging hesitant campers. Certified in CPR/AED and First Aid, with proven ability to respond calmly and effectively in emergencies. Collaborative team player who excels in fast-paced, people-focused environments, with strong patience, adaptability, and a commitment to helping others succeed — qualities that translate seamlessly to customer service roles and a future career in physical therapy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard/Camp Counselor
City of Vista
06.2022 - 08.2024
- Monitored water activities across attractions such as pools, lazy rivers, and slides to ensure guest safety, enforce rules, and respond to emergencies promptly.
- Performed water rescues, CPR, and first aid during emergencies, utilizing lifeguarding equipment (rescue tubes, backboards, AEDs).
- Maintained constant vigilance through scanning protocols to prevent accidents and ensure a safe environment.
- Communicated park rules and safety guidelines to guests clearly and professionally, providing excellent customer service.
- Conducted safety inspections of pool areas, equipment, and water conditions, reporting hazards or maintenance needs.
- Collaborated with team members during drills, training, and daily operations to maintain zone coverage and readiness.
- Led and participated in summer camp programs, guiding groups of children in games and competitions to earn points and win the week.
- Facilitated activities such as lip-sync battles, talent shows, and skits to build teamwork and create a fun, engaging experience.
- Encouraged hesitant campers to join activities through patience, positive reinforcement, and fostering connections with other children.
Assistant Coach
Rancho Buena Vista High School
09.2024 - 11.2024
- Designed and led specialized training for goalkeepers, focusing on technique, reaction time, positioning, and mental readiness to improve performance.
- Provided personalized coaching and constructive feedback, adapting communication style to meet individual athlete needs and foster growth.
- Leveraged three years of competitive playing experience as an alumni goalie to mentor athletes, build trust, and inspire confidence both in and out of the water.
- Encouraged teamwork, discipline, and resilience, helping athletes strengthen both their skills and their mindset in high-pressure situations.
- Collaborated with fellow coaches to coordinate practice plans, track player progress, and maintain a positive, supportive training environment.
Lifeguard
Waterworks
03.2025 - Current
- Ensured a safe and welcoming environment for swimmers by monitoring activity, enforcing facility rules, and assisting guests as needed.
- Maintained a clean, organized facility by regularly inspecting and sanitizing pool areas, locker rooms, and equipment to meet high hygiene standards.
- Supported special events such as birthday parties and swim competitions, helping set up spaces, coordinate activities, and interact with guests to create a positive experience.
- Facilitated games and activities for children during parties, engaging with participants in a friendly and energetic manner to ensure fun and safety.
- Assisted with competition operations, including setup, tear-down, and guest guidance, ensuring smooth event flow.
- Collaborated with teammates to cover zones, prepare facilities for events, and maintain readiness for any safety concerns.
Education
Associate of Science - Kinesiology
Miracosta College
Oceanside, CA 05.2001 -
High School Diploma -
Rancho Buena Vista High School
Vista, United States 05.2001 -
Skills
Guest Service & Communication – Clear, friendly, and professional communication with guests of all ages; conflict resolution and positive customer interactions
Youth Engagement & Mentorship – Leading games, activities, and skill-building programs; encouraging participation and building confidence in children and teens
Event & Program Support – Assisting with birthday parties, swim competitions, and summer camps; activity setup, facilitation, and cleanup
Team Collaboration – Working effectively with colleagues to maintain coverage, coordinate events, and achieve shared goals
Leadership & Motivation – Mentoring athletes and campers, fostering teamwork, discipline, and resilience
Safety Monitoring & Enforcement – Maintaining vigilance to prevent accidents; enforcing safety protocols in pools, camps, and events
Emergency Response – CPR/AED and First Aid certified; skilled in water rescues and crisis management
Facility Cleanliness & Maintenance – Regularly inspecting and maintaining clean, hazard-free environments for guests and staff
Patience & Adaptability – Supporting hesitant participants with encouragement; adjusting approaches to meet individual needs
Situational Awareness – Staying alert to changing environments and anticipating potential safety or guest service concerns
Accomplishments
- Awarded MVP award in water polo for the three years I played
- Was made Team Captain of the water polo team my senior year
- Actively eating healthy and paying attention to my nutrition every day
Certification
Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid
Water polo MVP award
Recognized as Most Valuable Player for three consecutive seasons as varsity goalkeeper, demonstrating exceptional leadership, strategic thinking, and performance under pressure. Directed defensive plays, communicated effectively with teammates, and maintained a commanding presence in goal, contributing to the team’s success and cohesion both in and out of the pool.
Timeline
Lifeguard
Waterworks
03.2025 - Current
Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid
02-2025
Assistant Coach
Rancho Buena Vista High School
09.2024 - 11.2024
Lifeguard/Camp Counselor
City of Vista
06.2022 - 08.2024
Associate of Science - Kinesiology
Miracosta College
05.2001 -
High School Diploma -
Rancho Buena Vista High School
05.2001 -