Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riley Warner

Fort Wayne,IN

Summary

Proven to enhance customer satisfaction and dining efficiency at Parks Place Pub, I bring a strong blend of time management and interpersonal skills. Expert in streamlining table turnover by 30%, I excel in maintaining cleanliness and fostering team collaboration. My proactive approach and dedication to quality service set the stage for exceptional guest experiences. Along with comfortability working long non-stop hours to complete a single task.

Overview

3
3
years of professional experience

Work History

Busser

Parks Place Pub
12.2021 - 08.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Trained new staff in bussing and cleaning procedures.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Demonstrated attention to detail when setting tables according to restaurant standards.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.
  • Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
  • Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
  • Provided support during special events, ensuring seamless operations despite increased demands.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
  • Respected guest privacy by discreetly clearing dishes without interrupting conversations.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Contributed to restaurant's reputation for cleanliness, diligently sweeping and mopping floors daily.
  • Streamlined closing procedures, enabling restaurant to close on time by efficiently cleaning and organizing dining area.
  • Improved restaurant ambiance, regularly polishing glassware and silverware to high shine.
  • Reduced wait times for seating, efficiently managing flow of guests during peak hours.
  • Supported team-oriented environment, assisting colleagues during high-volume periods to maintain service standards.
  • Ensured timely availability of clean dishes for kitchen staff to maintain uninterrupted service.
  • Maintained well-stocked and organized busser station, ensuring quick access to cleaning supplies and tableware.
  • Supported waitstaff in delivering prompt service, helping to manage customer queries and requests efficiently.
  • Facilitated positive dining experience, greeting guests warmly and assisting with seating arrangements when necessary.
  • Contributed to safety and cleanliness, meticulously sanitizing tables and chairs according to health guidelines.
  • Improved waste management practices by effectively sorting and disposing of trash and recycling materials.
  • Contributed to special events setup, efficiently arranging tables and decor according to event specifications.
  • Enhanced customer service by quickly providing clean and well-organized tables ready for new guests.
  • Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.
  • Assisted in inventory management, ensuring adequate supplies of cleaning materials and tableware were available.
  • Assisted with bussing tables and cleaning up spills.
  • Collaborated with kitchen team to expedite food orders, ensuring hot and fresh meals were served.
  • Arranged tables and chairs for special occasions and events.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Provided attentive service and proactively assessed guest needs.
  • Monitored dining room inventory and replenished as necessary.
  • Greeted customers and provided menus upon arrival to dining room.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Established rapport with customers by providing friendly and attentive service.
  • Assisted wait staff with timely food delivery and guest requests.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Assisted customers with carry-out service.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Monitored dining room and bar areas for signs of overcrowding.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Engaged in suggestive selling and other sales techniques.

Education

Liberal Arts - Creative Writing

Purdue Fort Wayne
Fort Wayne, IN

Skills

  • Time Management
  • Cleaning and sanitizing
  • Table Bussing
  • Team Collaboration
  • Cleaning procedures
  • Safety awareness
  • Resourcefulness
  • Professional Appearance
  • Cleanliness Maintenance
  • Food Running
  • Workplace Safety
  • Performance Improvement
  • Strategic Planning
  • Effective problem solving
  • Efficient Table Clearing
  • Guest Relations
  • Equipment Operation
  • Inventory Management
  • Server Support
  • Restaurant Etiquette
  • Food Safety
  • Quality Control
  • Memory retention
  • Food safety practices
  • Proper Glassware Handling
  • Turning Tables
  • Interpersonal Relations
  • Conflict Mediation
  • Table setting knowledge
  • Quality Assurance
  • Regulatory Compliance
  • Event Coordination
  • Beverage Service
  • Training and coaching
  • Process Improvements
  • Needs Assessment
  • Mentoring
  • Customer service excellence
  • Teamwork and Collaboration
  • Customer Service
  • Attention to Detail
  • Multitasking
  • Clear Communication
  • Cleaning
  • Flexible Schedule
  • Problem-Solving
  • Decision-Making
  • Multitasking Abilities
  • Guest service
  • Safe Food Handling
  • Supply Restocking
  • Task Prioritization
  • Customer Relations
  • Relationship Building
  • Table clearing
  • Table setup
  • Employee Training
  • Conflict Resolution
  • Team Leadership
  • Dining room organization
  • Complaint Handling
  • Timely food delivery
  • Table Setting
  • Wait Staff Support

Timeline

Busser

Parks Place Pub
12.2021 - 08.2024

Liberal Arts - Creative Writing

Purdue Fort Wayne
Riley Warner