Riley Waugh
Normal,IL
Summary
Dedicated professional skilled in patient communication and compassionate care. Experienced in creating safe environments for children and families, enhancing overall experiences within healthcare settings.
Overview
6
6
years of professional experience
Work History
Business Office Specialist
Fort jesse Imaging
Normal, Illinois
05.2025 - Current
- Delivered professional and compassionate service to enhance patient and family experience.
- Oversaw administrative and business office functions to support healthcare operations.
- Communicate effectively with patients, families, and coworkers.
- Maintain professionalism, organization, and attention to detail in a fast-paced environment.
- Coordinated patient scheduling to maximize appointment access and reduce wait times. and contact Insurance for Authorization
Patient Care Coordinator
Ivy rehab for kids
Normal, Illinois
09.2023 - 08.2024
- Worked with children in a pediatric rehabilitation setting.
- Supported children and families in a professional healthcare environment.
- Developed experience interacting with children with varying needs and abilities.
- Worked as part of a team to provide a positive and supportive experience for children.
- scheduled appointments and maintained the schedule.
Nanny
Adam Hage
Saint John, Indiana
06.2021 - 08.2023
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Regulated children's schedules to balance rest, learning and play..
Teacher's Assistant
Tri-Valley High School
Downs, Illinois
08.2020 - 06.2021
- Helped keep children on task.
- Physically and verbally interacted with children to promote mental and emotional development.
- Read aloud and played alphabet games to encourage early literacy.
- Attended to lunch periods to help children open food packages and monitor activities
Education
High School Diploma -
Tri-valley
Downs, ILSkills
- Experience working with individuals with disabilities
- Patient and compassionate
- Strong communication skills
- Building positive relationships with children and families
- Adapting activities to individual needs
- Supporting daily routines and activities
- Positive reinforcement and encouragement
- Teamwork and collaboration
- Ability to work in healthcare and educational settings
- Flexible and adaptable
- Creating safe and supportive environments
Timeline
Business Office Specialist
Fort jesse Imaging
05.2025 - Current
Patient Care Coordinator
Ivy rehab for kids
09.2023 - 08.2024
Nanny
Adam Hage
06.2021 - 08.2023
Teacher's Assistant
Tri-Valley High School
08.2020 - 06.2021
High School Diploma -
Tri-valley