Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riley Webb

Crawfordsville,AR

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.

Overview

3
3
years of professional experience

Work History

Receptionist

Michelle Pouncey
Lehi, AR
06.2023 - 08.2024
  • Filed medical records in an organized manner for easy access when needed.
  • Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
  • Monitored front desk operations to ensure smooth flow of traffic during peak hours.
  • Kept track of client's payment history and updated account information accordingly.
  • Followed up with clients after their visits to ensure satisfaction with services provided.
  • Processed payments from clients including cash, credit cards, and checks.
  • Ensured that all safety protocols were followed while handling animals in the facility.
  • Greeted clients and their pets upon arrival at the clinic.
  • Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.

Kennel Technician

Michelle Pouncey
Lehi, AR
04.2022 - 08.2024
  • Maintained records of animal feedings, treatments and other updates.
  • Conducted behavior assessments on new arrivals to determine appropriate housing needs.
  • Organized inventory of food, bedding supplies, toys and other items needed for animal care.
  • Provided humane treatment of all animals at all times.
  • Performed grooming services such as brushing fur coats, trimming nails and baths.
  • Inspected kennels regularly for any possible health hazards or maintenance concerns.
  • Conducted tours of the facility for new customers.
  • Exercised dogs regularly according to individual needs.
  • Organized supplies needed for daily operations of the kennel facility.
  • Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.

Laundry Attendant

Shawna Rhinehart
West Memphis, AR
03.2021 - 04.2022
  • Cleaned the laundry room and equipment regularly according to safety standards.
  • Operated washing machines, dryers, extractors, and other laundry equipment.
  • Sorted and distributed clean linens, towels, and other items to designated areas.
  • Repaired or replaced damaged items following established procedures.
  • Loaded articles into washers and added specified amounts of detergents or other cleaning agents.
  • Provided excellent customer service at all times.
  • Checked inventory levels of supplies such as soaps, detergents, and ordered more when needed.
  • Transported laundry in carts and sorted dirty items by load type.
  • Coordinated with housekeeping to meet laundry needs by preparing appropriate quantities.
  • Assisted with additional housekeeping tasks during staffing shortages.

Education

High School Diploma -

Marion High School
Marion, AR
05-2022

Skills

  • Data Entry
  • Client Service
  • Customer Service
  • Goal-Oriented
  • Time Management
  • Positive and professional
  • Organization skills
  • Customer Needs Assessment

Timeline

Receptionist

Michelle Pouncey
06.2023 - 08.2024

Kennel Technician

Michelle Pouncey
04.2022 - 08.2024

Laundry Attendant

Shawna Rhinehart
03.2021 - 04.2022

High School Diploma -

Marion High School
Riley Webb