Riley Weiner
5521 S Ridge Top Springfield,MO
Summary
Reliable and upbeat employee offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. Knowledgeable about POS software, payment processing and cleaning duties. Extensive experience with collaborating in team environments.
Overview
5
5
years of professional experience
Work History
Personal Nanny
Laura Hunt
Springfield, MO
07.2019 - Current
- Ensured safe and timely transportation of child to and from sports practices, medical appointments and extra-curricular activities.
- Supervised children's homework assignments to verify completion, assist with difficult assignments and support educational goals.
- Remained organized and punctual particularly for purpose of school pickup, personal workouts, sports practices, and sports games.
- Demonstrated stern behavior when necessary to ensure development of ability to be assertive with people of any age.
- Adapted to needs of family at any time to best support them.
- Managed safety and security of child under care.
Salon Coordinator
Rainbow Nails
Springfield, MO
06.2019 - 12.2019
- Greeted patrons upon arrival at salon, offering prompt, courteous service.
- Scheduled appointments by phone, email and in person and recommended additional services.
- Maintained client waiting area, ensuring that it was kept clean at all times.
- Handled all payments and refunds, making sure that charges and correct tax were applied.
- Managed salon's master calendar, including customer appointments, employee schedules and special events.
- Resolved customer complaints or problems to decrease escalation issues to corporate.
- Inspected equipment to maintain proper functioning during peak activity.
- Maintained knowledge of business operations to keep employees up to date on important work-related changes.
Assistant
Unique Tile & The Resource Room
Nixa, MO
08.2017 - 04.2018
- Assisted other sales representatives, maintained showroom library, and helped manage extensive tile display.
- Attended client appointments to observe installation and project management process.
- Extended creative ideas or suggestive comments.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Promoted sales by acquiring product knowledge and providing product solutions to customers.
- Recorded expenses and maintained accounting records in QuickBooks.
Store Associate
Panera Bread
Springfield, MO
08.2016 - 11.2017
- Acted as positive role model through professional behavior with management and other associates.
- Responded positively to guests' needs, anticipated questions, shared product knowledge, and offered suggestions.
- Handled routine guest complaints or problems, acknowledged mistakes and apologized.
- Coordinated efficient restocking of sales floor with current products and accurate signage for current promotions.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Discussed menu items with customers and suggested promotional items to increase sales.
- Operated headset to take orders from drive-thru and entered into POS system directing them to pull forward to collect payment.
- Greeted customers at front counter to answer questions and input meal orders into POS system.
Education
Associate Degree in Marketing - Marketing Management And Research
Missouri State University
Springfield, MO05.2022
High School Diploma -
Kickapoo High School
Springfield, MO05.2018
Skills
- QuickBooks and Microsoft Office
- Communication
- Critical Thinking
- Conflict Resolution
- Collaboration
- Adaptability
- Leadership
- Project Management
- Customer Service
- Responsibility
- Able to handle difficult personalities
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Timeline
Personal Nanny
Laura Hunt
07.2019 - Current
Salon Coordinator
Rainbow Nails
06.2019 - 12.2019
Assistant
Unique Tile & The Resource Room
08.2017 - 04.2018
Store Associate
Panera Bread
08.2016 - 11.2017
Associate Degree in Marketing - Marketing Management And Research
Missouri State University
High School Diploma -
Kickapoo High School
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