Timothy Summers
Summary
Goal-oriented manager with distinguished experience in rendering and used cooking oil industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue, sales, and operations. Committed to streamlining procedures while optimizing employee talent. Accomplished Sales and Operations Manager offering over 12 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
16
16
years of professional experience
Work History
Account Manager
Clean Harbors
04.2025 - Current
- Managed client relationships to enhance service delivery and customer satisfaction.
- Developed strategic account plans to drive revenue growth and maximize client engagement.
- Coordinated project execution, ensuring timely completion and alignment with client objectives.
- Analyzed market trends to identify opportunities for upselling services and expanding accounts.
- Led cross-functional teams to develop solutions tailored to client needs and regulatory compliance.
- Conducted regular performance reviews with clients, addressing concerns to strengthen partnerships and loyalty.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Division Manager
BHT Resources
11.2022 - 03.2025
- Identified areas of improvement in operational workflows to better align resources with organizational goals.
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
- Supervised daily planning, coordination and administration for division operations.
- Established clear and consistent policies and procedures.
- Built relationships with customers and community to establish long-term business growth.
Area Manager
Darling Ingredients Inc
01.2012 - 10.2022
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Transformed underperforming teams into productive, profitable teams.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Resolved conflicts promptly to promote positive environment for customers.
- Established clear objectives for each project, setting expectations and assigning appropriate resources as needed.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Prepared sales presentations for clients showing success and credibility of products.
Dock Manager
Griffin Industries
05.2010 - 01.2012
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Recorded number of units moved or handled, using work tickets, and daily production sheets.
- Performed pre-shift and post-shift inspections of dock equipment.
- Implemented loading dock process and productivity improvements.
- Hired and trained new personnel in safety practices, employer policies, performance requirements and job duties.
- Developed strong relationships with customers, resolving any issues promptly and professionally to maintain satisfaction levels.
- Trained and mentored new team members, fostering an environment of growth and development within the department.
- Promoted brand at industry events and through ongoing networking efforts.
- Tracked production and quality control systems to proactively identify deficiencies.
- Survived merger of companies between Griffin Industries and the buyer Darling Ingredients, continued my career with Darling for 10 more strong years
Education
Diploma -
Nitro High School
United States Marine Corps -
Camp Lejune
Skills
- Sales and marketing expertise
- Staff Training and Development
- Customer relationship development
- Operations Management
- Staff Motivation
- Inventory Control
- Performance Improvements
- Performance Management
- Sales management
- Financial Administration
- Profit and loss statements
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Decision-Making
- Sales operations
- Sales Presentations
- Professionalism
- Staff Supervision
- Team Recruiting and Onboarding
- Problem-solving aptitude
- OSHA
- Microsoft Work Efficient
- DOT certified
- Machine Operator
Timeline
Account Manager
Clean Harbors
04.2025 - Current
Division Manager
BHT Resources
11.2022 - 03.2025
Area Manager
Darling Ingredients Inc
01.2012 - 10.2022
Dock Manager
Griffin Industries
05.2010 - 01.2012
Diploma -
Nitro High School
United States Marine Corps -
Camp Lejune