Riley Winterland
San Antonio,TX
Summary
Enthusiastic and motivated individual passionate about customer service and hospitality. A team player who works well both independently and within team settings to achieve goals. A skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Server Assistant/Host/Restaurant Busser
Red Lobster
09.2023 - Current
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted customers with seating and menu selections to support fast-paced restaurant operations.
Customer Service Associate
H-E-B Grocery
01.2023 - 09.2023
- Actively listened to customers, handled concerns quickly, and escalated significant issues to supervisor.
- Helped large volume of customers daily with positive attitude and focused on customer satisfaction.
- Bagged groceries and collected carts from inside and outside
Dishwasher
Jerusalem Grill
09.2022 - 01.2023
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals
Crew Member
Chuck E Cheese
02.2022 - 08.2022
- Worked well with teammates and accepted coaching from management team.
- Kept kitchen, counter, and dining areas cleaned and sanitized.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments
Education
No Degree - Public Services
Claudia Taylor Johnson High School
San Antonio, TX06.2026
Skills
- Hospitality and Accommodation
- Quality Assurance
- Reading Comprehension
- Operational Efficiency
- Sanitization Protocols
- Safety Awareness
- Speaking
- Coordination
- Cleaning
- Product Knowledge
Timeline
Server Assistant/Host/Restaurant Busser
Red Lobster
09.2023 - Current
Customer Service Associate
H-E-B Grocery
01.2023 - 09.2023
Dishwasher
Jerusalem Grill
09.2022 - 01.2023
Crew Member
Chuck E Cheese
02.2022 - 08.2022
No Degree - Public Services
Claudia Taylor Johnson High School
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