SAP
Riley Zamora Robertson
San Diego,CA
"Be strong enough to be gentle"
Unknown
Summary
Information Systems student with hands-on experience in data analysis, chain reporting. Skilled in Excel, Power reporting, and continuous improvement initiatives. Adept at cross-functional collaboration.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Operations & Sales Intern
Cintas Fire Division
San Diego, CA
05.2025 - 08.2025
- Documented workflows and requirements for operations teams, improving clarity and process consistency.
- Created Excel/Power Query automations that reduced reporting time by 95% while increasing data accuracy.
- Supported internal system users by troubleshooting issues, validating data, and executing test cases.
- Provided clear status updates on issues, enhancements, and documentation tasks to managers and stakeholders.
Site Manager/Private Events Valet
Corinthian International
04.2022 - 04.2024
- Managed daily site operations ensuring compliance with safety regulations and project timelines.
- Coordinated scheduling and resource allocation among team members to optimize workflow efficiency.
- Monitored site performance, identifying areas for improvement and implementing effective solutions.
- Conducted regular inspections to maintain equipment functionality and adherence to safety protocols.
Sales Associate & Security Guard
Topper Jewelers
06.2023 - 12.2024
- Interpreted customer needs and translated them into clear requirements for internal teams, ensuring accurate fulfillment and issue resolution.
- Maintained organized documentation across sales processes, ensuring 100% accuracy and traceability of records.
- Managed multiple customer requests simultaneously while providing concise, high-clarity communication under tight deadlines.
- Simplified complex product or process information for customers and colleagues, improving transparency and decision-making.
Summer Associate
Palo Alto Hills Country Club
Palo Alto, CA
04.2023 - 08.2023
- Coordinated member services and golf event logistics for high-volume periods
- Assisted with inventory tracking and POS system operations
- Delivered personalized customer service to members and guests
Sales Associate
Golf Galaxy
San Diego, CA
01.2021 - 01.2022
- Assisted customers with club fitting, product selection, and purchase decisions
- Supported in-store promotional events and product demonstrations
- Contributed to monthly sales reporting and inventory reconciliation
Education
Bachelor of Science - Management Information Systems
12.2025
- Expected in December 2025
- Relevant Coursework: Business Intelligence & Analytics, ERP & Business Process Management, Systems Analysis & Design
- Study Abroad: Auckland, New Zealand
Associate of Science - Business Management
09.2021 - 06.2023
High School Diploma -
Skills
- SAP
- RStudio
- Problem-solving skills
- Power Analysis
- Documentation Control
- Sales expertise
- Product sales
- SQL
- Python
- Excel
- Teams
- Integrity
- S&OP
- Collaboration
- Business Processing
Software
RStudio
Microsoft Office
Google Workspace
Interests
Golf
Scuba Diving
Surfing
Puzzles
Chess
Jazz
Video Games
Accomplishments
- During my internship with Cintas Fire Division, I managed contract documentation and implemented an automated Power Query solution that reduced reporting time by 95% while maintaining 100% compliance accuracy.
- Recently, through my Wheelhouse Credit Union project, I partnered directly with the VP of Finance to conduct a GAP analysis and design data flow diagrams that streamlined accounts payable workflows using AI-driven process improvements.
Timeline
Operations & Sales Intern - Cintas Fire Division
05.2025 - 08.2025
Sales Associate & Security Guard - Topper Jewelers
06.2023 - 12.2024
Summer Associate - Palo Alto Hills Country Club
04.2023 - 08.2023
Site Manager/Private Events Valet - Corinthian International
04.2022 - 04.2024
De Anza College - Associate of Science, Business Management
09.2021 - 06.2023
Sales Associate - Golf Galaxy
01.2021 - 01.2022
San Diego State University - Bachelor of Science, Management Information Systems
Archbishop Mitty High School - High School Diploma,