Summary
Overview
Work History
Education
Skills
Websites
Software
Interests
Accomplishments
Timeline
Riley Zamora Robertson

Riley Zamora Robertson

San Diego,CA
"Be strong enough to be gentle"
Unknown

Summary

I recently graduated from San Diego State University with a degree in Management Information Systems and am exploring opportunities in tech sales, systems analysis, enterprise resource planning (ERP), and business-technology roles where communication, problem-solving, and curiosity intersect.

Through my experience across customer-facing and technical roles, I discovered that closing a sale gives me a sense of energy and momentum unlike anything else. More importantly, I realized how much I enjoy the conversations that lead there, understanding people’s needs, building trust, and helping them arrive at the right solution. That combination of relationship-building and problem-solving is what ultimately drew me toward sales and systems-focused roles.

I enjoy working in environments that value learning, collaboration, and continuous improvement. I have supported sales teams, worked with enterprise-level customers, led discovery conversations, and translated business needs into structured, data-driven solutions. I am especially drawn to roles that bridge people and technology, whether that involves optimizing ERP systems, improving processes, or supporting customer-facing teams.

Outside of work, I am an active person who enjoys challenging my comfort zone and learning new skills. I spend my free time golfing, swimming, woodworking, bouldering, PC gaming, and I am currently working toward my first scuba diving certification. Staying curious and open to new experiences has helped me grow professionally while building meaningful connections with others.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work History

Operations & Sales Intern

Cintas Fire Division
San Diego, CA
05.2025 - 08.2025
  • Documented workflows and requirements for operations teams, improving clarity and process consistency.
  • Created Excel/Power Query automations that reduced reporting time by 95% while increasing data accuracy.
  • Supported internal system users by troubleshooting issues, validating data, and executing test cases.
  • Provided clear status updates on issues, enhancements, and documentation tasks to managers and stakeholders.

Site Manager/Private Events Valet

Corinthian International
San Jose, CA
04.2022 - 04.2024
  • Managed daily site operations ensuring compliance with safety regulations and project timelines.
  • Coordinated scheduling and resource allocation among team members to optimize workflow efficiency.
  • Monitored site performance, identifying areas for improvement and implementing effective solutions.
  • Conducted regular inspections to maintain equipment functionality and adherence to safety protocols.

Sales Associate & Security Guard

Topper Jewelers
Burlingame, CA
06.2023 - 12.2024
  • Interpreted customer needs and translated them into clear requirements for internal teams, ensuring accurate fulfillment and issue resolution.
  • Maintained organized documentation across sales processes, ensuring 100% accuracy and traceability of records.
  • Managed multiple customer requests simultaneously while providing concise, high-clarity communication under tight deadlines.
  • Simplified complex product or process information for customers and colleagues, improving transparency and decision-making.

Summer Associate

Palo Alto Hills Country Club
Palo Alto, CA
04.2023 - 08.2023
  • Coordinated member services and golf event logistics for high-volume periods
  • Assisted with inventory tracking and POS system operations
  • Delivered personalized customer service to members and guests

Sales Associate

Golf Galaxy
San Diego, CA
01.2021 - 01.2022
  • Assisted customers with club fitting, product selection, and purchase decisions
  • Supported in-store promotional events and product demonstrations
  • Contributed to monthly sales reporting and inventory reconciliation

Education

Bachelor of Science - Management Information Systems

San Diego State University
12.2025
  • Expected in December 2025
  • Relevant Coursework: Business Intelligence & Analytics, ERP & Business Process Management, Systems Analysis & Design
  • Study Abroad: Auckland, New Zealand

Associate of Science - Business Management

De Anza College, Cupertino, CA
09.2021 - 06.2023

High School Diploma -

Archbishop Mitty High School, San Jose, CA

Skills

  • SAP
  • RStudio
  • Problem-solving skills
  • Power Analysis
  • Documentation Control
  • Sales expertise
  • Product sales
  • SQL
  • Python
  • Excel
  • Teams
  • Integrity
  • S&OP
  • Collaboration
  • Business Processing

Software

SAP

RStudio

Microsoft Office

Google Workspace

Interests

Golf

Scuba Diving

Surfing

Puzzles

Chess

Jazz

Video Games

Accomplishments

  • During my internship with Cintas Fire Division, I managed contract documentation and implemented an automated Power Query solution that reduced reporting time by 95% while maintaining 100% compliance accuracy.
  • Recently, through my Wheelhouse Credit Union project, I partnered directly with the VP of Finance to conduct a GAP analysis and design data flow diagrams that streamlined accounts payable workflows using AI-driven process improvements.

Timeline

Operations & Sales Intern - Cintas Fire Division
05.2025 - 08.2025
Sales Associate & Security Guard - Topper Jewelers
06.2023 - 12.2024
Summer Associate - Palo Alto Hills Country Club
04.2023 - 08.2023
Site Manager/Private Events Valet - Corinthian International
04.2022 - 04.2024
De Anza College - Associate of Science, Business Management
09.2021 - 06.2023
Sales Associate - Golf Galaxy
01.2021 - 01.2022
San Diego State University - Bachelor of Science, Management Information Systems
Archbishop Mitty High School - High School Diploma,