Riley Ziesmer
Royal Oak,Michigan
Summary
Hard working employee with customer service, multitasking, and organizational abilities. Eager to take on new challenges and share a passion for helping others. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Competitive and Recreational Gymnastics Coach
Sterling Gymnastics Academy
Sterling Heights, MI
10.2022 - Current
- Provided motivational support and guidance to participants to develop and sustain positive relationships.
- Established clear benchmarks for performance and monitored individual and team progress.
- Worked with other coaches and team members to maintain strong program.
- Coordinated with parents to discuss individual student objectives.
- Created lesson plans that incorporated physical conditioning exercises as well as fundamental skills.
Ice Cream Server
Golden Cone
Royal Oak, MI
06.2021 - 10.2022
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Warmly greeted visitors to promote a positive ordering experience.
- Maintained high standards of customer service during high-volume work shifts.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Front Desk Receptionist
Twyfit Personal Fitness
Clawson, MI
07.2020 - 05.2021
- Greeted customers, answered general questions and directed to appropriate locations.
- Updated customer information in databases regularly to ensure accuracy of records.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Welcomed customers to front desk and engaged in friendly conversations while conducting check-in process.
- Explained policies and procedures to visitors.
Education
Bachelor of Science - Elementary Education
Oakland University
Rochester, MI05-2026
Skills
- Effective Cross-Functional Communicator
- Customer Assistance and Interaction
- Work Area Cleanliness
- Strategic Planning
- Knowledge of Products and Services
- Attentive and Adaptive
- Quality Assurance
- Inventory Monitoring
Timeline
Competitive and Recreational Gymnastics Coach
Sterling Gymnastics Academy
10.2022 - Current
Ice Cream Server
Golden Cone
06.2021 - 10.2022
Front Desk Receptionist
Twyfit Personal Fitness
07.2020 - 05.2021
Bachelor of Science - Elementary Education
Oakland University
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