Rily Alexander
New Brunswick
Summary
Detail-oriented professional with strong customer service skills and a focus on problem-solving. Experienced in managing front desk operations and enhancing client satisfaction through effective communication and organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Linguistics Notetaker
Rutgers Office of Disabilities
10.2025 - 12.2025
- Recorded detailed meeting notes, ensuring accuracy and clarity for reference.
- Organized and categorized notes for easy access and retrieval
- Utilized digital tools to enhance note-taking efficiency and streamline documentation processes.
- Reviewed and summarized complex topics, facilitating understanding among stakeholders.
Receptionist
Montvale Florist
06.2022 - 11.2024
- Managed front desk operations, ensuring efficient customer service and timely responses to inquiries.
- Coordinated appointment scheduling, optimizing workflow and enhancing customer satisfaction.
- Processed incoming orders, maintaining accuracy in inventory management and order fulfillment.
- Assisted customers with product selection, providing knowledgeable recommendations on floral arrangements.
- Maintained a clean and organized reception area, promoting a welcoming environment for visitors.
- Handled cash transactions and managed financial records, ensuring compliance with company policies.
- Collaborated with team members to streamline communication processes and improve overall efficiency.
- Trained new staff on operational procedures, fostering a cohesive team environment and skill development.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
Cashier
Dairy Queen
04.2022 - 06.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product recommendations for enhanced satisfaction.
- Maintained organized cash register area, ensuring compliance with company standards.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
Head Summer Camp Counselor
Montvale Recreation
06.2021 - 07.2021
- Led daily camp activities, ensuring safe and engaging experiences for all participants.
- Trained and mentored junior counselors, fostering a collaborative team environment.
- Developed and implemented age-appropriate programming that enhanced camper participation and enjoyment.
- Coordinated logistics for field trips, ensuring compliance with safety protocols and schedules.
Summer Camp Assistant Counselor
Montvale Recreation
06.2019 - 07.2019
- Facilitated daily activities for campers, ensuring safety and engagement in various programs.
- Assisted lead counselor in planning and executing age-appropriate educational games and outdoor activities.
- Supervised camper behavior, promoting teamwork and conflict resolution among participants.
- Collaborated with staff to maintain organized camp environment and manage supplies efficiently.
Education
Bachelor of Arts - English & Communication
Rutgers University
New Brunswick, New Jersey, NJ05-2029
High School Diploma -
Pascack Hills High School
Montvale, New Jersey, NJ06-2025
Skills
- Meeting etiquette
- Memory retention
- Digital literacy
- Concentration skills
- Customer service
- Time management
- Attention to detail
- Problem-solving
- Multitasking
- Reliability
- Organizational skills
Certification
- First Aid/CPR Certified
Languages
French
Professional Working
English
Native or Bilingual
Timeline
Linguistics Notetaker
Rutgers Office of Disabilities
10.2025 - 12.2025
Receptionist
Montvale Florist
06.2022 - 11.2024
Cashier
Dairy Queen
04.2022 - 06.2022
Head Summer Camp Counselor
Montvale Recreation
06.2021 - 07.2021
Summer Camp Assistant Counselor
Montvale Recreation
06.2019 - 07.2019
Bachelor of Arts - English & Communication
Rutgers University
High School Diploma -
Pascack Hills High School